CollisionCast

By FenderBenderBusiness

CollisionCast episodes

November 15, 2018 Adapt: Preparing for Welding Tests
Josh Avello, an automotive collision repair instructor at Ranken Technical College in St. Louis, explains how shop owners can help prepare their technicians for success when they take welding certification tests.
14 min
November 13, 2018 Adapt: The Full Picture of a Claim
Mitchell’s latest Industry Trends report explores the importance of having a complete, objective view in its feature article, “The Power of Perspective: Seeing the Full Picture of a Claim.” Nina Smith, Mitchell’s executive vice president and general manager of casualty solutions, explains how integration and how the technology and data provides the insights required to give adjusters a full picture of the claim.”
10 min
October 23, 2018 Vision: Finding Quality Entry-Level Technicians
Shop owner Danny Szarka explains the best, current methods for finding quality entry-level technicians among job applicants.
16 min
October 16, 2018 Jason Bogg’s Secrets to Effective Leadership
Dubbed "the future of collision repair" by industry superstar Mike Anderson, shop owner Jason Boggs, joins CollisionCast to discuss his evolution as both a shop owner and a leader. Boggs discusses how he figured out his own leadership style (and how it differs from his shop owner father's), how he tweaks his leadership style according to the employee, and the surprising parallels between collision repair and the restaurant world (spoiler alert: Boggs is an avid cook).
26 min
October 09, 2018 Disrupt: Customer Service Loyalty Secrets
Barrett Stamps, manager of Auburn Collision 1, shares his secrets to not only providing excellent customer service but gaining customer loyalty.
22 min
October 02, 2018 Vision: Growing Leaders in Your Shop
ABRA Auto Body & Glass has made moves to becoming not only the repairer of choice but the employer of choice. FenderBender sat down with Carmen Thiede, chief people officer for ABRA, and dived further into how the company goes about finding, retaining and developing leaders.
23 min
September 25, 2018 Adapt: Choosing the Right Welder
Brian Wasson, manager, program delivery for I-CAR, shares the ins and outs, from price to flexibility of the product, of choosing the right welder for your shop.
19 min
September 18, 2018 Vision: What to Consider When Hiring a Millennial Manager
Travis Fitchie was only 20 years old when he was promoted to the manager position at Apland's Auto Body. Jodie Apland, vice president of the shop, and Mike Apland, president of the shop, witnessed Fitchie raise the shop's sales through a "bite-your-fingernails" stage. Here is why and how the Aplands decided to hire a millennial manager.
25 min
September 11, 2018 How I Did It: Robert Molina
Robert Molina is this year's FenderBender Award winner in the Executive category. He led his $12 million body shop beloved by his Miami community by investing in people and technology and instituting a customer-first mentality. Here's how he built his massive, technologically advanced operation.
42 min
September 04, 2018 Disrupt: How to Profitably Move Away from DRPs
Island Fender used to receive 90 percent of its business from DRPs. Feeling he was losing control of his body shop, owner Van Takemoto decided to tone his DRP business down. While painful at first, now his business is thriving. Here's how he did it.
26 min

About CollisionCast

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CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry…