In today’s episode with Nadine of Can Do! Content, we are exploring the idea of conducting consistent customer research to fuel all the messaging in your business.  Basically letting your potential and current clients give you all the words you need to talk about your offer and attract other dream clients for your offers & services.

Nadine specifically identifies herself as a strategic copywriter and I adore anyone who puts strategy-first. This conversation fully covers the when, how, and why of customer research with a peek at how Nadine does this in her own business on auto-pilot.

Here are the highlights…

[00:18] About Nadine’s business

[01:13] Entrepreneur or Creative-First?

[02:40] What is Voice of Customer Data and why should we care?

[03:59] How to collect data from your own customers

[08:11] Providing value as a means to collect data

[09:42] What if you are a newbie and have very few clients?

[15:45] How Nadine is conducting consistent customer research on autopilot

[19:37] Making Customer Research a habit

[21:44] Making time to review and implement this data

[25:09] Nadine’s biggest fuckup in business and how her business changed

[27:35] Being consistent in your photography and systems

[30:06] Her offers, including the fabulous Audience Success Formula for your DIY peeps

Full show notes

You can find out more about Nadine here:

Visit her website

Follow her on Instagram

Learn more about her Audience Success Formula

---

ARE YOU READY TO CREATE CONSISTENT SYSTEMS IN YOUR BUSINESS?

Dubsado VIP Experience: This is a fully done-for-you offer for creative entrepreneurs and service providers, which includes full strategy and implementation to provide each and every one of your clients with an amazing + consistent experience.  https://coliejames.com/dubsado-vip-day

CRM Blueprint - Dubsado Implementation Course for Photographers: This is a done-with-you group program option, specifically for photographers.  Go through the course at your own pace, implement the strategy and templates provided, but have the ability to ask questions and get 1:1 guided help during the weekly Q&A calls. https://coliejames.com/crm-blueprint-dubsado