Contractor Secrets

Contractor Secrets

By Tanner MullenBusiness
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Contractor Secrets episodes

  • Breakthrough Series: Alistair Tough - You're The Bottleneck!

    >> Join Contractor Secrets Skool!


    Alistair and Brittany, a husband and wife painting team, discuss the challenges they face in their business and the need for a system that can be duplicated. Alistair admits to wearing too many hats and not having a system in place that allows his staff to take on more responsibility. Tanner advises Alistair to identify the bottleneck in his business and focus on his core offer, which is residential interior painting. He suggests that Alistair stop taking on jobs outside of his core offer and train his customers to understand his specialization. Tanner also recommends investing in marketing to control the lead flow and attract customers who are specifically interested in Alistair's core offer. In this conversation, Tanner Mullen provides guidance to Alistair Tough on improving his painting business. They discuss the importance of hiring a marketing agency that specializes in the industry, taking larger deposits to improve cash flow, and focusing on the core offer of interior wall repaints. They also discuss the need to hire additional team members to increase efficiency and eliminate subcontractors. Tanner emphasizes the importance of job costing, using software like DripJobs, and creating a systemized approach to running the business.


    Takeaways


    • Identify the bottleneck in your business and focus on your core offer
    • Train your customers to understand your specialization
    • Invest in marketing to control the lead flow and attract customers interested in your core offer Hire a marketing agency that specializes in the painting industry to improve marketing results
    • Take larger deposits to improve cash flow
    • Focus on the core offer of interior wall repaints
    • Hire additional team members to increase efficiency and eliminate subcontractors
    • Implement job costing to track profitability
    • Use software like DripJobs for scheduling, job costing, and communication
    • Create a systemized approach to running the business
    • This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

      https://tannermullen.typedream.app

      Book a DripJobs Demo


      59 min
    • Ep 133: 3 Steps to Get Out of a Sales Slump!

      Summary


      In this episode, Tanner Mullen shares three steps to help get out of a sales slump. He emphasizes the importance of taking extreme ownership and not blaming external factors for the slump. He also discusses the power of leverage and how it can motivate sales efforts. Tanner highlights the significance of organization and strategic follow-up in sales. Lastly, he talks about the role of energy and momentum in overcoming a sales slump.

      Book a demo of DripJobs

      This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

      https://tannermullen.typedream.app



      26 min
    • Ep 132: Pete Mohr - The Process of Selling a Business

      Summary



      The conversation covers the topic of building a business to exit, emphasizing the importance of planning and strategizing for the inevitable exit of a business. It delves into the value of businesses, the process of selling a business, and the impact of exit planning on business valuation and potential buyers. The conversation also explores the significance of setting up a business to run on its own, creating predictability for a future buyer, and the rewards of setting up a business for an exit.



      This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

      https://tannermullen.typedream.app


      Meet Pete: https://simplifyingentrepreneurship.com

      29 min
    • Breakthrough Series: Caleb Howell - I'm In a Sales Slump!

      Summary


      In this conversation, Tanner Mullen provides sales advice to Caleb, who is struggling with residential sales for his painting business. They discuss the importance of having a structured sales process and tailoring it to different types of customers. Tanner emphasizes the need to provide value and create a memorable experience for customers. He also suggests offering additional services, such as color consultations, to differentiate from competitors. Caleb realizes the importance of simplifying his sales process and focusing on customer needs and motivations. In this conversation, Caleb discusses his painting business with Tanner. They cover topics such as pricing, sales strategies, employee management, and the future of Caleb's business. Tanner advises Caleb to simplify his pricing structure, focus on creating value for customers, and consider hiring employees instead of relying solely on subcontractors. They also discuss Caleb's desire to help others who have overcome drug addiction and the potential for growth and impact in his business.


      This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

      https://tannermullen.typedream.app

      48 min
    • Breakthrough Series: Matt Iklodi - Fighting Through It In Order To Grow

      Summary


      Matt Iklodi, owner of ProPlus Painters, shares his journey of starting and growing his painting and power washing business. He started during COVID and used platforms like Nextdoor to find customers. However, he is facing challenges in scaling his business and managing the scheduling of jobs. Tanner Mullen advises Matt to focus on his core offer and standardize pricing. They discuss the importance of job costing and having a feedback loop to ensure accurate pricing. They also talk about the need for clear standards and rules when it comes to taking on jobs. Matt mentions his plans to invest in equipment and create content to promote his business. In this conversation, Tanner Mullen provides guidance to Matt, a painting business owner, on how to scale his business and overcome challenges. They discuss the importance of hiring a marketing agency to handle marketing efforts, the need to create systems and standards for the business, the significance of building a strong team, and the importance of time management and prioritization. Tanner emphasizes the need for Matt to focus on his core services, set clear pricing, and say no to projects outside of his expertise. He also encourages Matt to invest in his hiring process and develop a hiring funnel to attract and retain talented employees.


      This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

      https://tannermullen.typedream.app


      Takeaways


      • Starting a business during challenging times like COVID requires resourcefulness and adaptability.
      • Having a clear core offer and standardized pricing is crucial for scaling a business.
      • Job costing and a feedback loop are essential for accurate pricing and profitability.
      • Setting clear standards and rules for taking on jobs helps with scheduling and managing workload.
      • Investing in equipment and creating content can be effective strategies for promoting a business. Hire a marketing agency to handle marketing efforts and free up time for other business activities.
      • Create systems and standards for the business to ensure consistent quality and efficiency.
      • Build a strong team by investing in the hiring process and developing a hiring funnel.
      • Focus on core services and set clear pricing to attract the right customers and maximize profitability.
      • Manage time effectively by prioritizing tasks and delegating responsibilities.


      • 40 min
      • Ep 131: The Success is in the Details

        Summary


        The main topic of this episode is about the subtleties in business communication. The host emphasizes the importance of communication in building thriving relationships in any endeavor. He discusses the key elements of effective communication, such as creating the right perception, answering the phone with enthusiasm, and gathering customer information efficiently. The host also highlights the significance of follow-up and providing a great customer experience. He suggests using automation tools like Drip Jobs to streamline communication and improve the overall customer journey.


        Get my Ultimate Resource here.


        • Effective communication is crucial for building thriving relationships in business.
        • Creating the right perception and answering the phone with enthusiasm are important elements of communication.
        • Efficiently gathering customer information and providing timely follow-up are key to a great customer experience.
        • Automation tools like Drip Jobs can help streamline communication and improve the overall customer journey.


        • 27 min
        • Breakthrough Series: George E - Power of Leverage

          Summary


          George started Georgie's Handyman Service four years ago, but eventually rebranded to Georgie's Painting. He is now looking to grow his painting business and face the challenges of running a business. One of his main challenges is hiring and fulfilling on the work. Tanner advises George to set up a payroll company like Gusto or ADP to handle payroll and taxes. He also encourages George to overcome his fear of taking risks and to start hiring employees. Tanner suggests creating a hiring strategy and posting job ads on platforms like Indeed. He emphasizes the importance of finding employees who align with the end goal of the business and can eventually take on leadership roles. Tanner also discusses the financial aspects of hiring and the potential revenue that can be generated with a team of three employees. In this conversation, Tanner Mullen and Georgies discuss the financial aspects of running a painting business. They break down the costs of labor, materials, and marketing, and calculate the potential salary for Georgies in his first year of business. They emphasize the importance of investing in quality employees and setting up a professional payroll system. Tanner encourages Georgies to be proactive in his business and to clearly define his goals and motivations. They also discuss the importance of leveraging leads and following up with potential customers.


          This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

          https://tannermullen.typedream.app


          • Consider rebranding and focusing on a specific service to attract customers
          • Set up a payroll company like Gusto or ADP to handle payroll and taxes
          • Overcome the fear of taking risks and prioritize hiring employees
          • Create a hiring strategy and post job ads on platforms like Indeed
          • Find employees who align with the end goal of the business and can eventually take on leadership roles
          • Understand the financial aspects of hiring and the potential revenue that can be generated with a team of employees Calculate the costs of labor, materials, and marketing to determine the financial viability of your business.
          • Invest in quality employees and set up a professional payroll system to attract and retain talent.
          • Be proactive in your business and take action on important tasks, such as setting up payroll and hiring employees.
          • Clearly define your goals and motivations to stay focused and motivated.
          • Leverage leads and follow up with potential customers to increase your chances of closing sales.


          • 38 min
          • Ep 130: Jon Majak - Leading From The Front

            In this conversation, Tanner Mullen interviews Jon Majak, CEO and founder of Mr. Pipeline, about his entrepreneurial journey and leadership principles. They discuss the importance of building a strong company culture, the role of leadership in motivating and retaining employees, and the impact of service and giving back in business. Jon shares his experiences in the exterior cleaning and marketing industries, as well as his insights on creating a system-dependent business. They also talk about Jon's book, 'Ring the Bell,' which emphasizes the importance of perseverance and making a positive impact in business and in life.


            Takeaways


            • Building a strong company culture and valuing employees is essential for long-term success.
            • Leadership should be based on accountability, transparency, and empowering employees.
            • Embedding giving back and service into your business can create a world-class culture.
            • The narrow road of entrepreneurship tests your character and integrity, but it is a rewarding spiritual journey.
            • Creating core values and anti-values helps guide hiring decisions and maintain a strong company culture.
            • The purpose of business is to be of service and make a positive impact in the lives of others.




            • 31 min
            • Breakthrough Series: Marvin Ruiz - Prepare The Soil!

              Summary


              Marvin Ruiz, owner of Ruiz Painting Services, shares his inspiring story of overcoming kidney failure and heart surgeries to start his own business. He is currently facing the challenge of growing his business and wants guidance on the next steps. Tanner Mullen advises him to focus on building an online presence, optimizing his Google My Business profile, and using social media and Google ads to generate leads. They also discuss the importance of hiring the right employees and developing a hiring process. Tanner recommends using Gusto for payroll, increasing his credit limit, and using DripJobs software for estimates and customer communication.


              This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

              https://tannermullen.typedream.app


              https://linktr.ee/dripjobscsteam

              29 min
            • Ep 129: Business in a Box

              Summary


              In this episode, Tanner Mullen shares a framework for business success that he has been focusing on lately. He emphasizes the importance of operating with the end goal in mind, which for many businesses should be to sell the business. He explains that understanding what selling a business entails can help shape the mindset and framework for building the business. Tanner also discusses the value of a business and how it is determined by what someone is willing to pay for it. He introduces the three Ds framework: Do, Document, and Delegate, which should be applied to every area of the business to achieve growth and scalability.


              Takeaways


              • Operate with the end goal in mind, which for many businesses should be to sell the business.
              • Understand what selling a business entails and how it can shape the mindset and framework for building the business.
              • The value of a business is determined by what someone is willing to pay for it.
              • Apply the three Ds framework (Do, Document, Delegate) to every area of the business to achieve growth and scalability.
              • This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

                https://tannermullen.typedream.app


                25 min

              About Contractor Secrets

              From the publisher's feed

              It's no secret that a large majority of contractors are too busy working "IN" their business instead of "ON" their business. As a 3rd generation painter, I've first-hand witnessed the struggle of a contractor (my father) as he attempted to manage all aspects of his House Painting Business while still painting and performing the jobs.

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