Learn more about Rory Balkin and Donut Digest here. Follow Rory Here: @donutdig

Key Takeaways

1. Rory and Donut Digest have created the Coronavirus Restaurant Response Plan
2. We have pivoted and survived in our own scrappy ways and now it's time to take it to the next level
3. Even though your food (donuts, eat.) may not be essential, you can still be of value to your customers and community
4. Diminish your menu for higher margin
5. We need to get creative in what we sell at this time
6. Some pizza shops have created a "pizza subscription service"
7. You cannot over-communicate your efforts to keep customers safe
8. Websites, online ordering, gift cards, virtual products, online workshops, social media
9. The response is no longer short-term, we can start planning our response long-term because this is undoubtedly going to last

Resources mentioned in this Chronicle:

• Find the Donut Digest "Coronavirus Restaurant Response Plan" here.
• Toast NOW was discussed; find it here.
• Ordering.app is a new, easy way to order online
• BentoBox was also discussed; find them here.
• It'sOnMe App can be found here.
• Find Rory on almost all social media channels @donutdigest