In this episode, Cassie talks with Becca Hidalgo, Social Media Specialist for Hilton Grand Vacations, a vacation planning brand helping you to make every trip a memorable one. Becca shares how she transitioned from self-employment to the corporate world to work with HGV. She talks about the importance of refining customer service skills for a role in the hospitality industry, but also how this skill set should be prioritized in all social media roles. Becca also shares her go-to career advice and how to put the "social" back into social media. Grab a drink and listen in to this week's Marketing Happy Hour conversation!

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Other episodes you'll enjoy if you enjoyed Becca's episode:

Creating Unforgettable Customer Experiences Online | Stephen Kubiak of Universal Parks & Resorts

Reels 101: What Works? | Karly & Kyrsten of Millennial Social Media Marketing

Capture and Keep Audience Attention | Nidhi Bhagat of ESPN

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