Raya Chisesi is a sales expert, author, and speaker who helps remote sales professionals build authentic connections and succeed through voice-first communication. She is the author of Inside Voice and brings a unique blend of practical experience and academic insight to empower sellers to lead with clarity, empathy, and confidence in today’s virtual landscape.

SHOW SUMMARY

In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Raya Chisesi, author of Inside Voice and Campaign Marketing Manager at Savvas Learning Company. Raya shares her insights on the power of authentic communication in inside and remote sales, exploring how to build genuine trust in a digital environment.

The discussion highlights practical strategies for uniting inside and outside sales teams, amplifying the often-overlooked voices of inside sales professionals, and bringing contagious energy and passion to every customer interaction. Together, they explore how authenticity, collaboration, and enthusiasm can transform sales relationships and elevate both performance and company culture.

 

KEY TAKEAWAYS

• Passion and authenticity are essential in sales—customers can sense your energy and excitement.
• Building trust and genuine relationships—virtually or in person—is at the heart of successful selling.
• Inside sales professionals have unique perspectives that drive company growth and customer alignment.
• Collaboration between inside and outside sales teams fosters unity, innovation, and success.
• Celebrating both small and big wins helps sustain motivation, engagement, and positivity.

HIGHLIGHT QUOTES

When you're passionate about it, it comes across in your voice, in your tone, in your words.

The energy you bring to the room—virtually or in person—makes all the difference.

Inside sales, lift up your voice. You have so much to share about what customers are really looking for based on your experience.

If you are happy and excited about what you, your company, and your coworkers are doing, it will show.

📌 FOLLOW THE CONVERSATION

Connect with Raya Chisesi's:

➡️Raya's LinkedIn: https://www.linkedin.com/in/rayachisesi/
 

Learn more about Darrell and Larry:  

➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

➡️Website: https://www.sellingfromtheheart.net
 

ADDITIONAL RESOURCES

Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!

Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  

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