The Ridiculously Amazing Insurance Podcast

Customer Service Ideas for Insurance Agencies: Retention Training Success


Listen Later

🎙️ In This Episode of the Ridiculously Amazing Insurance Agent Podcast: Customer Service Ideas for Insurance Agencies: Retention Training Success 🚀

Join us as we chat with Steve and Tanya from Gannon Insurance, celebrating 25 years in business on August 1st, 2025! 🎉 They share how retention training transformed their agency and boosted their customer service game in the hard market.

✅ What You’ll Learn:

💬 How to communicate clearly and ditch the insurance jargon

🤝 Building relationships by treating clients like friends and family

🔁 The power of proactive renewal reviews

💡 Offering life insurance as part of your retention strategy

🛠️ Adapting to new processes and leading your team through change

👏 How the role of an Office Manager helped streamline agency operations

If you’re an independent insurance agent looking for fresh customer service ideas and proven ways to improve retention, this episode is for you! 🎯

👉 Don’t forget to like 👍, comment 💬, and subscribe 🔔 for more insurance agency growth tips!

🔥 Check Out Our Latest Blog: Top 10 Customer Service Skills for Insurance Agents to Master in 2025 https://bit.ly/4j4m4Fs

🎉 Get Your FREE Perfect Insurance Service Call https://bit.ly/JULY2025Freemium   🚀 Introducing our Wow Customer Service 2.0 bit.ly/3qR10gz

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#InsuranceRetention #CustomerServiceTips #IndependentInsuranceAgents #InsuranceAgencySuccess #HardMarketInsurance #InsuranceLeadership #RetentionTraining

...more
View all episodesView all episodes
Download on the App Store

The Ridiculously Amazing Insurance PodcastBy Agency Performance Partners

  • 5
  • 5
  • 5
  • 5
  • 5

5

18 ratings


More shows like The Ridiculously Amazing Insurance Podcast

View all
Rich Dad Radio Show: In-Your-Face Advice on Investing, Personal Finance, & Starting a Business by The Rich Dad Media Network

Rich Dad Radio Show: In-Your-Face Advice on Investing, Personal Finance, & Starting a Business

3,867 Listeners

Agency Nation Radio by Agency Nation - Insurance Marketing and Technology Strategists

Agency Nation Radio

48 Listeners

Jesus Calling: Stories of Faith by Jesus Calling

Jesus Calling: Stories of Faith

1,426 Listeners

Agency Intelligence: The Insurance Podcast Network by Agency Intelligence

Agency Intelligence: The Insurance Podcast Network

50 Listeners

THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

THE ED MYLETT SHOW

14,084 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,386 Listeners

The Insurance Guys Podcast by Scott Howell & Bradley Flowers

The Insurance Guys Podcast

203 Listeners

Unstoppable Profit Podcast Hosted by Mike Stromsoe by Mike Stromsoe

Unstoppable Profit Podcast Hosted by Mike Stromsoe

12 Listeners

DarrenDaily On-Demand by Darren Hardy LLC

DarrenDaily On-Demand

1,739 Listeners

Power Producers Podcast by David Carothers

Power Producers Podcast

117 Listeners

Insurance Town by Heath Shearon

Insurance Town

52 Listeners

Insurance Producers Podcast by Cyrus Jaffery

Insurance Producers Podcast

4 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,800 Listeners

The Scratch Agency Podcast by The Scratch Agency Podcast

The Scratch Agency Podcast

22 Listeners

Insurance Refocused by Lindsay & Carey Wallace

Insurance Refocused

46 Listeners