In this episode of Supply Chain Now, Scott Luton and Tevon Taylor sit down with Lori Boyer, Director of Content, and John Wharff, Director of Sales and Solutions Engineering at EasyPost, to break down the latest shifts in carrier networks and what they mean for shippers preparing for peak season.

Lori shares insights into how major carriers like UPS, FedEx, and USPS are adjusting routes, surcharges, and capacity as peak approaches, and why regional carriers and Amazon shipping are becoming critical players in today’s environment. John expands on the importance of diversifying carrier strategies, leveraging data for smarter decision-making, and ensuring businesses can keep promises to customers no matter how volatile the market gets.

Jump into the conversation:

(00:00) Intro

(02:01) Meet Lori Boyer and John Wharff from EasyPost

(05:47) Introduction to EasyPost and their offerings

(08:56) Major carriers: UPS, FedEx, and USPS

(25:30) Innovative shipping solutions

(25:54) Old and new shipping strategies

(26:48) Big brands and cost savings

(27:43) Leveraging technology in shipping

(32:39) Red flags in shipping strategies

(37:45) Preparing for peak season

(43:59) Enhancing customer experience

Additional Links & Resources:

• Learn more about EasyPost: https://www.easypost.com/ 
• Check out all EasyPost and Supply Chain Now content: https://supplychainnow.com/easypost
• Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/ 
• Connect with John Wharff: https://www.linkedin.com/in/john-wharff-7423403a/ 
• Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com 
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EW
• WEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUm
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ

This episode was hosted by Scott Luton and Tevon Taylor and produced by Joshua Miranda, Trisha Cordes, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/cut-costs-win-loyalty-carrier-strategies-built-changing-world-1481