Show notes: <a href='https://www.leanblog.org/52'>https://www.leanblog.org/52</a>
Remastered July 2021
 
Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog, <a href='http://markovitzconsulting.com/about'>Dan Markovitz</a>, founder and President of <a href='http://www.markovitzconsulting.com/'>Markovitz Consulting</a>. Markovitz Consulting is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company's WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the WorkLean program supports companies in their Lean journey.
In this podcast episode, we talk about applications of Lean and 5S principles in office and administrative settings.
Episode 52 Key Points and Links:
<ul><li>How to address situations where the activity in your workday adds no value to customers or clients?</li>
<li>Identifying and removing waste from business processes</li>
<li>Lean in a legal/law firm setting</li>
<li>Office 5S and Visual Management</li>
<li><a href='https://www.leanblog.org/2007/02/bad-lean5s-hits-uk-media'>Bad Office 5S example from the UK</a></li>
<li>Tips for managing email</li>
</ul>

Show notes: https://www.leanblog.org/52 Remastered July 2021 Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog, Dan Markovitz, founder and President of Markovitz Consulting. Markovitz Consulting is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company's WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the WorkLean program supports companies in their Lean journey. In this podcast episode, we talk about applications of Lean and 5S principles in office and administrative settings. Episode 52 Key Points and Links: How to address situations where the activity in your workday adds no value to customers or clients? Identifying and removing waste from business processes Lean in a legal/law firm setting Office 5S and Visual Management Bad Office 5S example from the UK Tips for managing email

Show notes: <a href="https://www.leanblog.org/52" rel="noopener noreferrer">https://www.leanblog.org/52</a>
Remastered July 2021
&nbsp;
Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog,&nbsp;<a href="http://markovitzconsulting.com/about" rel="noopener noreferrer">Dan Markovitz</a>, founder and President of&nbsp;<a href="http://www.markovitzconsulting.com/" rel="noopener noreferrer">Markovitz Consulting</a>. Markovitz Consulting is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company's&nbsp;WorkLean&nbsp;program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the&nbsp;WorkLean&nbsp;program supports companies in their Lean journey.
In this podcast episode, we talk about applications of Lean and 5S principles in office and administrative settings.
Episode 52 Key Points and Links:
<ul><li>How to address situations where the activity in your workday adds no value to customers or clients?</li>
<li>Identifying and removing waste from business processes</li>
<li>Lean in a legal/law firm setting</li>
<li>Office 5S and Visual Management</li>
<li><a href="https://www.leanblog.org/2007/02/bad-lean5s-hits-uk-media" rel="noopener noreferrer">Bad Office 5S example from the UK</a></li>
<li>Tips for managing email</li>
</ul>

Dan Markovitz on Lean in the Office, Improving Information Flow, and Reducing Waste *

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a class="decorated-link" href="https://www.leancast.org">www.LeanCast.org</a>. Learn more about Mark and his work at <a class="decorated-link" href="https://www.leanblog.org">www.LeanBlog.org</a>. Questions or feedback? Email <a class="decorated-link cursor-pointer">mark@leanblog.org </a>

Business

Management

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more. What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization. Topics include: Lean as a management system and cultural transformation—not just a toolbox Continuous improvement and problem-solving, at every level Leadership behaviors that support real change Psychological safety as a foundation for improvement Lessons from the Toyota Production System, Lean Startup, and beyond Candid stories about mistakes—and what we learn from them We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you. Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning. Find all episodes and show notes at www.LeanCast.org.Learn more about Mark and his work at www.LeanBlog.org.Questions or feedback? Email mark@leanblog.org

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a href="https://www.leancast.org" rel="noopener noreferrer">www.LeanCast.org</a>. Learn more about Mark and his work at <a href="https://www.leanblog.org" rel="noopener noreferrer">www.LeanBlog.org</a>. Questions or feedback? Email <a rel="noopener noreferrer">mark@leanblog.org&nbsp;</a>

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