Keep the best customers you’ve already won!
New Premiere guest- Vance Morrison.
I’m happy to have Vance stop by for a chat.
He’s got years of experience in his own home services business and learned customer service and relationship management from the best- Disney!
Tune in and as we’ll be discussing why most small businesses focus on acquisition rather than retention of customers.
You only benefit from lifetime customer value if they keep calling back- duh.
This is a ‘must see event’ for entrepreneurs who want to keep building and have new customers come back time and time again.
Set yourself a reminder on YouTube here:
YouTube will be going live Monday May 19, 2025 at 1:00 PM Atlantic Time and 12 Noon Eastern Time
See you there!
David C Barnett
Mentioned in this interview:
https://www.linkedin.com/in/vancemorris/
https://yes.deliverservicenow.com/dsninstitute
https://go.deliverservicenow.com/52-wow
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