In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Dawn Boulanger, vice president of marketing at Tri Star Energy, Nashville, which operates Twice Daily convenience stores and White Bison Coffee shops.

Boulanger discusses her company being a finalist in the 2024 CSP/Intouch Insight Mystery Shop audit, covering what they do on a daily basis to have scored so well—from the sandwich cooler to exterior, from coffee to restrooms.

The two spoke at CSP's 2024 Outlook Leadership conference in Rancho Palos Verdes, California, in August.

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.