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In this episode, we are talking about something that impacts every part of your business but often goes unnoticed. It is the connection between environment and behavior. I have been thinking a lot about how much of what people do, whether it is booking a service, joining a team, or staying loyal, comes down to how they feel in the moment. Their surroundings, the vibe, the small details all play a massive role in shaping outcomes.
That idea sparked a deeper conversation with Amanda and Vaughn. We talked about how simple changes like painting a wall, adjusting your check-in process, or removing visual clutter can influence customer perception and drive better results. It is not just about aesthetics, it is about psychology. We also dug into team dynamics, how to align roles with people's personal goals, and why creating a sense of ownership leads to better performance and loyalty.
This episode goes beyond surface level strategy. We reflect on the value of kindness, the power of encouragement, and what it really means to do the right thing, especially when no one is watching. Whether you are leading a team or just trying to grow a more intentional business, this conversation is packed with insights, stories, and practical takeaways to help you serve better, lead better, and feel better doing it.
Welcome to The Spinoso Podcast hosted by CEO, doctor, comic book geek, and car guy, Alex Spinoso. I help people and companies grow - especially in the medical business. While my experience and expertise is in scaling all types of medical businesses to 7, 8, 9-figures or more, I can be a mentor to anyone who wants to take ownership of their lives, become a better leader at home and at work, and overcome any obstacle that stands in their way.
Coupling and Behavioral Patterns (0:16) Environmental Impact on Business (2:52) Customer Experience and Workflow (4:48) Insights into Human Nature and Business (9:59) Team Motivation and Problem-Solving (13:38) Generosity and Business Impact (22:17) Personal Reflections and Final Thoughts (28:38)
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In this episode, we are talking about something that impacts every part of your business but often goes unnoticed. It is the connection between environment and behavior. I have been thinking a lot about how much of what people do, whether it is booking a service, joining a team, or staying loyal, comes down to how they feel in the moment. Their surroundings, the vibe, the small details all play a massive role in shaping outcomes.
That idea sparked a deeper conversation with Amanda and Vaughn. We talked about how simple changes like painting a wall, adjusting your check-in process, or removing visual clutter can influence customer perception and drive better results. It is not just about aesthetics, it is about psychology. We also dug into team dynamics, how to align roles with people's personal goals, and why creating a sense of ownership leads to better performance and loyalty.
This episode goes beyond surface level strategy. We reflect on the value of kindness, the power of encouragement, and what it really means to do the right thing, especially when no one is watching. Whether you are leading a team or just trying to grow a more intentional business, this conversation is packed with insights, stories, and practical takeaways to help you serve better, lead better, and feel better doing it.
Welcome to The Spinoso Podcast hosted by CEO, doctor, comic book geek, and car guy, Alex Spinoso. I help people and companies grow - especially in the medical business. While my experience and expertise is in scaling all types of medical businesses to 7, 8, 9-figures or more, I can be a mentor to anyone who wants to take ownership of their lives, become a better leader at home and at work, and overcome any obstacle that stands in their way.
Coupling and Behavioral Patterns (0:16) Environmental Impact on Business (2:52) Customer Experience and Workflow (4:48) Insights into Human Nature and Business (9:59) Team Motivation and Problem-Solving (13:38) Generosity and Business Impact (22:17) Personal Reflections and Final Thoughts (28:38)
Instagram | YouTube | Facebook | LinkedIn | TikTok | Website
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