Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including …

• What makes a dental practice different from other work environments

• Key systems to consider if you want to own a practice someday

• Incentives for employees

• The transition from student to associate to owner

• And more!

This episode is pertinent to associates, soon-to-be associates, dental grad students, doctors looking for new grads/associates, and team members hoping to assist new associates.

Episode resources:

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Kiera and Brit tackle accounts receivable in this episode, and why your practice might have a cash flow issue because you’re not collecting money properly. They touch on AR basics, how to best deal with claims, why doctors can’t out-produce an AR problem, where your collections should be for different time periods, and more.

Episode resources:

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We’re finally biting the bullet and doing a Dental A-Team book club! See below the books we’ll be reading each month of the year. Don’t forget to play catch-up with January and February’s books.

January: Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin

February: Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear

March: The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness by Morgan Housel

April: Comparisonitis: How to Stop Comparing Yourself to Others and Be Genuinely Happy by Melissa Ambrosini

May: Own the Day, Own Your Life: Optimized Practices for Waking, Working, Learning, Eating, Training, Playing, Sleeping, and Sex by Aubrey Marcus

June: The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz

July: The Happiest Man on Earth: The Beautiful Life of an Auschwitz Survivor by Eddie Jaku

August: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz

September: The Color Code by Taylor Hartman

October: Medical Medium by Anthony William

November: The Obstacle Is the Way by Ryan Holiday

December: The Go-Giver by Bob Burg and John David Mann

Listen to the episode to find out the benefits of a book club, the best way to incorporate this into your practice, when DAT will be reviewing the books, and more.

Episode resources:

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Kiera and Tina are making insurance verification sexy again. In this episode, they break down why property verification makes or breaks your practice’s operations. They touch on the following topics:

• Myths and truths of insurance verification

• Whether outsourcing is good/bad

• How to know if you’re verification is being done right

• And more!

Episode resources:

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We all have major stressors in our lives. In this episode, Kiera shares her own experience with recent trials, and proposes a plan of action to fight through the hard stuff. The steps:

1. Brain dump: Write down factors causing stress in your life.

2. Identify: What’s the biggest one?

3. Find the exit strategy: Who can help you with your stressor?

4. Go to work: Make the call, send the email, sign up for the class, have the conversation.

Deciding happiness is your baseline will inspire the realization that you are allowed to live a life you love.

Episode resources:

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It’s the podcast’s fourth birthday, and Kiera’s on a sentimental journey about it. She reflects (and encourages her readers to do so, too) on her purpose for joining dentistry, how it’s bettered her life, how it betters patients’ lives, and looks forward to the magic of what comes next.

Episode resources:

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Yes, you read that title right: The world of dental billing is undergoing big changes this year. In this episode, Evolution Dental Billing creator Sarah O’Brien explains how codes, fee schedules, and more have changed in 2023.

For a fast guide to all the updates happening, visit ada.org/publications/cdt for educational resources. You can also buy the Current Dental Terminology 2023 handbook and its companion at store.ada.org/catalog/cdt-2023-book-and-app-102512. 

Episode resources:

Connect with Sarah: [email protected] or 602-318-9396

Learn more about Evolution Dental Billing

Listen to episode 559, Get Your Claims Paid Faster

Listen to episode 296, Unveiling the Art of Negotiating Fee Schedules

Reach out to Kiera: [email protected] 

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Consultants Brit and Tina answer the question asked by many: What is the right CE for my team to learn? They suggest ways to identify what education will improve your work as a dental practice, including what treatment could be explained better, what services you’re trying to expand, what soft skills could be fine-tuned, and what is fun to learn versus good to implement.

Episode resources:

Reach out to Brit and Tina 

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What does “winning the day” look like to your team? This is a new process the Dental A-Team learned from a practice in New York and applied to its own team — defining what “winning” means to each and every team member and creating a visualization of what that winning looks like. Listen to this episode to learn how to go about establishing this type of victory checklist for your team.

Episode resources:

Reach out to Kiera 

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Brit and Tina have been in a lot of dental practices thinking or actively expanding, and whether they want to bring on an associate doctor. That’s what this episode is all about: hiring the right associate doctor. Brit and Tina touch on the top considerations to make when hiring:

1. Ask yourself if hiring this person would be a good culture fit

2. Think past the honeymoon period

3. Align your standards of care

4. Observe in action

5. And more

Episode resources:

Reach out to Brit and Tina 

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