A real conversation about how agents get spoken to and how to handle it with strength and clarity.

This episode dives into a reality most agents never speak about in public, the moments when people speak to you poorly. Whether it comes from a stressed vendor, a buyer under pressure, another agent or even someone in your own office, the way you are spoken to can shape your confidence and energy more than you realise.

We unpack why this behaviour shows up in real estate, how to recognise when a line has been crossed and the simple language you can use to reset the tone without creating conflict. You will learn how to protect your value, hold your boundaries and stay in control even when someone else loses theirs. If you have ever walked away from a conversation thinking, I did not deserve to be spoken to like that, this episode gives you the tools to handle it with clarity and strength.