Episode 83 hosts Dr Izolda Heydenrych, a dermatologist based in Cape Town, South Africa. Dr Hendenrych is also a globally-renowned aesthetic educator with a particular interest in patient safety, the art of the consultation, trust and empathy.

We explore the injector-patient relationship, the foundations of building trust in the medical consultation and the role of empathy. This is a fascinating discussion that gets to the core of how the best injectors build chemistry and rapport with their patients.

 

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