In this episode of The Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean Car Care products, we're diving into some great topics that will help you prepare to crush the remainder of 2024 like a champ!

We kick off the episode with some funny stories and updates and then Marshall explains why wearing your logo isn't just a 9-to-5 thing—it's a 24/7 statement. Whether you’re grabbing milk or working the shop, sporting your uniform with pride can open doors (and wallets). Plus, Shawn breaks down his foolproof three-ingredient recipe for creating the perfect conversation with customers—hint: it’s all about context before content. Add in the three Ws of upselling (revealed in the episode), and you’ve got a strategy that'll have clients saying, "Take my money!"

Of course, there are the usual laughs: Marshall’s uncle-in-law is back with some bizarre travel stories, and Shawn shares gems from a TED Talk on cultural differences in cleaning—believe it or not, it totally applies to the detailing world.