In this episode of Take-Away with Sam Oches, Sam talks with Betsy Hamm, CEO of Duck Donuts, the emerging doughnut franchise that in the past year survived what many thought would be the demise of the breakfast daypart, crossed the 100-location milestone, and even found a new owner that is set to carry the brand into a brighter future. 

In this conversation, you’ll find out why: 

• Flexibility is key to surviving crises;
• Operators should look for opportunities outside their core competencies;
• The pandemic proved restaurants always have another gear; 
• You should adjust your experience to fit your real estate;
• You shouldn’t get too caught up in growth mode;
• Your attitude in how you lead goes a long way.

Have feedback or ideas for Take-Away? Email Sam at [email protected]. 

Visit www.nrn.com for more information, and register for CREATE: The Future of Foodservice at www.informaconnect.com/create.