We all have to focus on growth and achieving our goals month in, month out – you can’t forget about it once January’s over.

In this episode, I’m chatting to someone who’s relatively early in their business journey, and who contacted me to see if he could share his growth journey step by step on the podcast.

I of course said yes as I thought it was a great idea, and he’s going to be back on the podcast later this year to let us know how his growth focus is going.

See episodes 273, 288 and 305.

Think of this as our before episode – but don’t think that means you’re not going to get much from it….

Simon shares

• a host of great book and podcast recommendations,
• how he’s learnt huge amounts about his customers and products over the last year
• how that’s going to supercharge his marketing over the next 3 months
• great Google Shopping Campaigns advice
• his growth plan for the next 3 months.

Simon Driscoll is the founder and sole person at UXB Skincare a business he founded in 2018 with a mission to develop affordable skincare products that really make a difference to customers' skin. 

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3million within just 3 years, then he sold it in a multi-million dollar exit.

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Lucy Bloomfield is an ex retailer.

She grew her eCommerce business, Trefiel, to over 10,000 customers in just 18 months, then decided to close it and re-focus on helping online retailers replicate her success.

She’s also on a mission to see eCommerce become far less damaging to the planet, and that’s what she’s joining us to talk about today.

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Joanna Steele is the Senior Reviews and User Generated Content Manager at Argos.

Or to put it another way The UGC Queen

What Joanna doesn’t know about getting customer reviews and using them to increase sales is very little!

Argos is one of the UK’s leading high street retailers founded in the 1970s, they have over 1,200 physical locations across the UK, sell 89,000 products, and are the 3rd most visited website in the UK after Amazon and eBay.

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Chloe is joined by a host of eCommerce experts to answer the question

"What is the most important thing we learnt in eCommerce in 2019?"

The answers are VERY wide ranging

• from delivery to DTC,
• from radical transparency to mobile domination.

The answers will help you work out your plans for 2020.

Our experts include

• Chris Dawson from Tamebay;
• Ian Hammersley from Smartebusiness,
• Lucy Bloomfield of 10,000 Customers;
• Rachel Jacobs from eCommerce Partnerships,
• Ria Fiscina from Parkfield,
• Alex O'Byrne from WeMakeWebsites
• AND Rytis Lauris from Omnisend.

There is so much in this episode you're going to listen more than once!

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company that retails headphones, earphones and much more.

After rapid initial growth, he’s now all about maximising profits.

Flare Audio are turning over £4m per year, and profitability has doubled in the last 12 months.

We talk about

• shifting from a sales growth to a profit growth approach
• new product development
• managing different sales channels
• plus a LOT of Facebook advertising tips

Hear our first chat with Davies in episode 164

Lots of up to date Facebook Ads tips on our sister podcast Keep Optimising https://keepoptimising.com

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

I met our guest at the Internet Retailing Expo (IRX) where she was giving a presentation in the conference theatre I was chairing – her session was so good and the content so valuable I knew she would make a great guest.

It took us a little while to make the recording happen – but you’re in for a treat…

Nicola Fox is a retail marketer specialising in Email marketing, CRM and Loyalty

Over the last 10 years, she’s been working for top UK retailers like Holland & Barrett where she designed and developed a healthcare loyalty programme.

Most recently she worked at fast-fashion giant Missguided, where she took on a task familiar to anyone in eCommerce – shifting email marketing from batch and blast to a data-driven, segmented, personalised program.

A difficult enough task in a small, slow-moving eCommerce brand – let alone one of the fastest biggest retailers around.

Listen to hear Nicola explain exactly how she did it.

Find all the details at https://eCommerceMasterPlan.com

Sign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Liam Brennan is one of the co-founders of BusterBox.com. A Dog subscription box service that has thousands of subscribers in multiple markets. BusterBox.com launched in 2016 and are now doing around €60k per month. 

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Rory Westbrook is the founder of True Vintage, a streetwear retailer he founded from his university bedroom in 2014. Specialising in reviving vintage styles they now have yearly sales over £2m. Focusing on Instagram, Email marketing, and getting their mobile user experience stop on has led to huge sales growth.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Jamie Anderson is a TV and radio producer, director and writer and Managing Director at Anderson Entertainment. Which also means he’s in charge of the Official Gerry Anderson eCommerce store – home to all the Thunderbirds, Space 1999, UFO, and Captain Scarlet merchandise you can imagine! Jamie launched the store in 2014 and now do over 1,000 orders per month.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/