We discuss admin jobs, admin hiring, virtual assistants, job management systems, invoicing, quoting, the importance of relationships, looking after clients, how to build processes, the importance of systems, plus much much more. 

Always a great time hanging out with Michael so we really hope you enjoy the pod. 

Much love x 

Chapters

00:00 Introduction and Client Relationships

03:09 Finding and Retaining Clients

05:58 The Importance of Client Interactions

08:54 Process and Administration in Business

11:51 Creating a Holistic Product 

14:56 Systems and Processes in Business

17:51 Emotional Decision-Making in Business

20:56 The Role of Checklists and Flexibility

23:51 Learning from Mistakes and Client Expectations

26:55 The Evolution of Business Practices

30:06 Conclusion and Final Thoughts

35:58 Effective Admin Practices

39:03 The Value of Hiring Admin Support

43:56 Transitioning to Virtual Assistance

49:12 Balancing Work and Family Life

54:09 Streamlining Daily Operations

01:00:55 Choosing the Right Job Management System

01:08:52 The Importance of Basic Business Practices