Electrical Lords // The Sparky Coach Lounge with Brad Hibberd 

This week on the lounge we have none other than Brad Hibberd (aka Hib) from Hib Electrical based out of “gods country” (aka Tasmania). 

Hib Electrical are super diversified. They do a whole range of everything from electrical projects, service work, commercial work, industrial work, solar, batteries, air con + whatever else gets thrown their way. 

Hib is no doubt a full time legend, such a wealth of knowledge, super switched on, very thoughtful + kind hearted, and we are so unbelievably lucky to have him in our community. 

We chatted about business, growth, risk taking, revenue vs profit, numbers, fully dialling in your numbers, hiring staff before you need them, advertising, investing into the business, commercial property, operations managers, admin, and more! 

Hope you enjoy xx 

Keywords

revenue, growth, client satisfaction, employee performance, business strategy, staffing challenges

Summary

The conversation explores the challenges of balancing revenue growth with maintaining high standards of client satisfaction and employee performance. It highlights the risks of rapid growth, such as overextending resources and compromising service quality.

Takeaways

With a revenue focus growth goal, the danger is you're always focused external.

If revenue goes up too quickly, you can end up doing work for people that you shouldn't really be doing work for.

You can lose excellent clients by underperforming with underperforming staff members or processes.

Titles

Navigating Revenue Growth Challenges

The Balance of Growth and Client Care

Sound bites

"the danger is you're always focused external"

"you end up doing work for people that you shouldn't really be doing work for"

"you can end up in a mode of losing excellent clients"

Chapters

00:00 Starting the Journey: Business Beginnings

00:34 Navigating Rapid Growth and Its Challenges