Today we welcome author and business coach Nancy Ganzekaufer to the podcast. Nancy provides guidance, leadership, and inspiration to business owners helping them build the life and business they have always wanted. In this episode we dive into her book "Respond with Confidence - The Business Owner's Blueprint for Handling Difficult Situations" and we discuss some key takeaways like analyzing your emotions before responding and why we should stop apologizing for everything. We also discuss how paying attention to opportunities that were presenting themselves to her helped Nancy truly hone in on her purpose… coaching.