You’re winding down your presentation, and decide to include what many speakers offer…the Q & A session. Suddenly, attendees start to fidget, some start to pack their things, and others head for the door. But you’re not done! That’s NOT what you expected. Now what? Grab your preferred note-taking device and listen as Darren and Mark break down the “Dos and Don’ts” of a successful an unforgettable Q & A session. Apply these proven techniques to ensure they walk away having an UNFORGETTABLE expe