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No matter what stage you are in your business, never stop taking care of your customers and giving them a great experience.

In this episode, John Merris, CEO of Solo Brands, shares their company’s journey that started in 2018 with 6 employees and is now close to 600 employees. Listen as he shares his great advice for entrepreneurs in running a business.

Listen and learn in this episode!

KEY TAKEAWAYS FROM THIS EPISODE

• Leadership teams should be servant leaders and must not boss around brands to tell them what to do.
• It's the brand's responsibility to get the job done and deliver results.
• Foster a culture where your team is not afraid to ask for help.
• Always focus on giving great customer experiences.
• You have to believe that short-term losses generate long-term returns.
• Make sure that being public doesn't change how you operate your business.
• Speed to failure; you’ll learn faster. Speed into product development; you’ll launch faster. The faster you move, the more you accomplish.
• When you move fast, it's not that you fail faster- It's that you succeed faster at learning what didn't work and can now figure out what does work. 

Recommended Book: The Heart of Business by Hubert Joly
https://www.hubertjoly.org/book/ 

Today’s Guest:

John Merris is the CEO and Director of Solo Brands.

Solo Brands is a collection of distinctive, adventurous lifestyle brands.

Connect and learn more about John Merris and Solo Brands here:

Website: https://www.solobrands.com 

Linkedin: https://www.linkedin.com/in/johnmerris 

E-mail Address: [email protected] 

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