What drives a successful business to stay connected with its roots as it grows? How can a company maintain a personal touch and continue innovating in a way that truly serves its community?

In today’s episode, we dive deep into the journey of Jane, a company that's not just about software but about building a community. Whether you're a clinician or a patient, you're likely making a common mistake—overlooking the impact of the tools you use daily on your practice's efficiency and patient experience.

Imagine if your practice management software didn’t just work but actively evolved to meet your needs, supported your growth, and connected with your community. This episode explores how Jane, from its humble beginnings to a company of over 500 employees, continues to prioritize personal connections and community engagement.

In this episode, you’ll learn:

• How Jane’s community-focused approach shapes its product development and support.

• The story behind Jane’s origins and how it has scaled while maintaining its core values.

• The unique role of Jane’s manual therapy advocate and how it enhances support for specific clinician communities.

• Innovative ways Jane stays connected with its users, from ambassador programs to educational initiatives.

If you’ve ever wondered how a tech company can stay true to its mission while scaling, this episode is for you. Tune in to learn how Jane sets the gold standard for community engagement in the tech industry.

Let’s connect!

 

Instagram:@natasha.wilchEmail: [email protected] Website: https://www.natasha-wilch.com

 

Episode Sponsor: JANE APP

To learn more about how Jane’s intake forms can help, head to jane.app/guide to book a 1-on-1 demo with a member of their team. If you’re ready to get started, you can use the code SYMPHONY1MO at the time of sign-up to get a 1-month grace period applied to your new account.

 

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