When I started viewing behavior as just the tip of the iceberg and started looking more at what lies beneath the surface, everything changed for me. So put on your scuba gear and get ready to dive deep into the icy waters of managing behavior. We're discussing: The research behind the behavior iceberg created by Mona Delahooke, what you should do instead of trying to “manage behaviors”, effective strategies to better understand the behaviors we are seeing in our sessions and at home, and more.