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In this episode, Josh is joined by Brian and Kim Walker, founders of Shop Marketing Pros. Brian and Kim share their philosophy of “top tier marketing for top tier shops,” sharing how customized, people-centric marketing builds trust with clients. They also discuss the critical role core values play in shaping company culture and making tough leadership decisions, as well as how their personal faith influences the way they lead their team and serve their clients.

Timestamps

• 00:00 "The Know Like and Trust Method"
• 03:42 "People-Centric Marketing Focus"
• 08:28 "Journey to Core Values and Belief"
• 12:08 "Peer Recognition and Family Values"
• 13:35 Creating Core Values for Shops
• 19:14 "Dream of a Generous Tithe"
• 20:21 Evolving Generosity and Community Impact
• 25:32 AI Baby Podcast Surprise
• 29:25 Core Values vs. Tolerated Mediocrity
• 31:03 Core Values Demand Consistency
• 33:29 "Intentional Culture Building in Business"
• 39:31 "Embrace Change for Better Opportunities"
• 41:42 Leadership Through Trust and Example
• 43:35 Leadership vs. Boss Dynamics
• 47:52 "Leadership and Empowerment Success"
• 51:45 "Connection Boosts Team Performance"
• 53:30 "Shop Marketing Pros: Top Tier Marketing"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE