Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell sits down with Matt Schwab, multi-unit shop owner of Clutch Automotive and founder of Hub Shop Solutions. Matt unpacks the critical role that authentic company culture plays in driving business growth, sharing practical steps on building and sustaining core values within a team. He also discusses how Hub Shop Solutions was created to give shop teams time back by outsourcing estimate-building and warranty calls, ultimately empowering leaders to focus more on developing their people.

Timestamps:

• 00:00 Meet Matt Schwab
• 03:46 "Living Culture Beyond Buzzwords"
• 06:52 In-Depth Employee Onboarding
• 11:19 Remote Estimating Boosts Profit Margins
• 16:07 Honesty and Transparency Matter
• 18:25 Focusing on Positivity in Coaching
• 20:12 Rethinking Remote Estimation Concerns
• 23:17 Everyday Leadership: Helping or Hurting?
• 29:05 "The Power of 'I Believe in You'"
• 31:21 "Hub Shop Solutions Partnership Success"
• 33:04 "Give Your Life Away"
• 36:34 Support for Jenna & ASTA Expo Promo

A trust fund has been established a Amegy Bank to help provide for Jenna Burgess and her future. If you would like to make a donation, you may do so by clicking the link below or mailing a check to:

Jenna Lacy Burgess Trust

• 3639 Tartan Lane, Houston, Texas 77025

https://venmo.com/u/jennalacyburgesstrust

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE