Ben shared with us how even with the current world situation, roles in the IT & MSP space are still highly in demand, and it would be a challenge to attract a good candidate especially when you think that the market is depressed, and you can under offer.  

  

Jon pointed out that with the skill scarcity in the IT & MSP space now, if you are looking at hiring a high-calibre talent, it is important that you adapt a mentality of "We need to work harder than before to attract the right talent". 

  

We also discussed the two (2) types of talents in the IT & MSP space, they are: 

  

1. Active Job Seekers - they are actively searching for jobs to apply to 

2. Passive Job Seekers - relatively happy with their current jobs, and generally someone who fits your need, as they are most likely already doing the job that you need to be done. 

  

Ben talked about the cost of a bad hire being three times of that hire's basic salary, so it is important that you nail the job description and specifications before recruiting someone. 

  

Ben also shared the top key points of recruitment in the IT & MSP space, which includes the clarity of your hiring process, as there are times when a good candidate walks away because of a bad experience during the interview process.  

  

Jon discussed about the difference between the recruitment process within the IT & MSP space and in the general corporate world. 

  

We also covered the different recruitment methods for IT & MSP businesses and their pros and cons, i.e., working with recruitment agencies, job boards, LinkedIn. 

 

I hope that this podcast has given you a better idea on how to recruit the next talent for your IT & MSP business. 

 

If you need a hand in your next recruitment, feel free to contact the guys at JLA Resourcing Ltd, you can get in touch with them through LinkedIn: 

 

Ben Leeds - https://www.linkedin.com/in/benleedsrecruitmentdirector/ 

Jon Martin - https://www.linkedin.com/in/jonmartintechnologyrecruiter/ 

 

If you enjoyed this podcast, it would be great to see you in our IT Experts Community. This is where we help you build that profitable IT/MSP Businesses you desire. You can access it by downloading our amazing free App by clicking here –  https://bit.ly/ITE-COMM  

  

If we’re not connected already, let’s connect on LinkedIn, YouTube and over our website at innovatetosuccess.com    

  

Alternatively, you can drop me an email at [email protected]   

  

Till next time, you look after yourself and I’ll catch up with you soon!