Knowing how to manage people effectively to get consistent performance without stifling them AND making sure they perform is one of the hardest things to do. Inside today’s episode Nicky and Katy will be sharing with you the management secrets that Katy used to get her team of 65 achieving £160k average billings per head and Nicky used to turn her team around from losing money to a £400k net profit in 12 months by installing a step-by-step management system.