Episode Summary

In this episode, I share a simple but powerful website tip that can improve accessibility, reduce anxiety for your clients, and build trust before someone ever walks through your door. I talk about why detailed contact pages matter, how parking information is an often-overlooked stressor, and how clear directions can make a real difference for people who are already showing up nervous. 

Topics I Talk About

• Why I believe basic contact pages are no longer enough
• How parking anxiety can impact whether someone books or shows up on time
• The role your website plays in communicating before anyone contacts you
• Where parking information should live on your website
• Why parking details belong in appointment reminder emails too
• How clear directions can reduce stress for first-time patients
• Why repeating important information builds trust and ease
• How this small change supports accessibility and client experience

Work with me + learn more!

• Looking for help with tech & software and want to get started on the right foot?  I offer FREE discovery calls. Click here to book.
• Check out my website: Lex Lancaster Creative Co.
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