We all want to know what to say to put an end to a situation that is going downhill. When our children have big reactions, or when they’re being disrespectful because they’re upset… we want to know how to make them stop. The problem is, most of what we try makes the situation worse, not better. In this episode, we’ll talk about why trying to find the “right thing” to say can backfire and what action to take instead to improve a situation more quickly.