When you're growing your management company, some things need to be automated in order to scale. And this is exactly what we attempted to do in our leasing department - automate every aspect of the process to handle the volume. In this episode, we sit down with Jacob West who spearheaded our efforts to move from automation to customization of our leasing team…all the while handling around 1,400 applications per month. He shares what worked, what didn't work, and how we managed to get most of our 5-STAR reviews from our leasing team.

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Connect with Matt and Spencer at Evernest: Evernest.co

Visit the Podcast Website: 300to3000.com

Guest: Jacob West of Evernest

Email the Show: [email protected]

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Production House: Flint Stone Media

Copyright of Evernest 2021.