In this episode of The Social Dentist, Dr. Desiree Yazdan delves into the vital role of phone training for front office staff in healthcare practices. She is sharing practical tips to help you enhance patient scheduling through effective phone conversations, a crucial aspect that’s often overlooked in healthcare settings.

You'll discover the importance of showcasing your practice and its providers, which helps build trust and credibility with potential patients. By highlighting the unique strengths and qualities of your practice, you can create a positive first impression that encourages patients to schedule appointments. Dr. Yazdan also emphasizes the significance of asking the right questions to guide the conversation. This approach not only ensures that you understand the patient's needs but also helps you tailor the conversation to address specific concerns or queries.

Be sure to listen to this episode because you don’t want to miss Dr. Yazdan’s strategic line you can use to encourage patients to book appointments for additional family members or friends, thereby increasing your practice's reach and potential patient base. If you want more of Dr. Yazdan’s personalized support and strategies aimed at growing your healthcare practice, be sure to click the links below.

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