August 23, 2025

Episode 298: Smart Agents, Smarter Back Office with Chris Paradiso

32 minutes

The smartest agencies aren’t just selling insurance—they’re reimagining how every back-office process works. In this conversation with Chris Paradiso, I explore how he’s using AI and automation to transform his agency’s operations while giving his team the tools to work faster, smarter, and with greater accuracy. Chris shares how platforms like the Intelligent Agent are helping streamline communication, improve accuracy, and free up licensed agents to focus on what they do best: building relationships and earning client trust. This isn’t about replacing people—it’s about empowering them with the right tools to thrive in today’s marketplace.

Highlights:

How AI-powered questionnaires can help generalist agents uncover the right details and reduce errors.

Why simplifying communication at an eighth-grade level builds stronger client trust.

Practical ways to use AI for policy comparisons, renewal reviews, and identifying missed coverage opportunities.

How a “closed” AI environment ensures accurate answers and protects sensitive client data.

The impact of removing workplace distractions like Slack and replacing them with smarter AI-driven support.

Why speed and clarity in communication directly improve closing ratios and client retention.

About Chris Paradiso:

Chris Paradiso is the Founder & Agency Owner of Paradiso Insurance and the driving force behind Paradiso Presents, recognized as a marketing and branding powerhouse in the insurance industry.

Entrepreneurial Foundation

Launched Paradiso Insurance that Chris and his team have built it into a thriving, multi-state firm—now with 80+ team members and a footprint in at least 37 states, with expansion plans continuing strong.

Digital & Social Media Maverick

Chris stands out in a traditionally slow-moving industry by mastering online marketing. He’s a dynamic speaker, educator, and author, teaching agents nationwide how to harness digital tools like social media, SEO, blogging, and analytics—not fluff, but real tactics that drive results.

Coaching for Purpose & Freedom

Through Paradiso Presents LLC, he empowers independent agencies to thrive amid industry upheaval— not just survive, but dominate. His offerings range from marketing roadmaps to leadership training, delivered with real-world examples and high impact.

Award-Winning Visionary

A winner of the Safeco and Liberty Mutual National Agent for the Future Award (2019), Chris’s Parcel Delivery Division is now the second largest in the country for FedEx independent contractor insurance, and rapidly growing with Amazon DSPs and LSPs.

Forward-Focused Innovator

Known as a digital pioneer, he’s pushing the edge with data-driven insights through work with Aureus Analytics, improving customer understanding and profitability for agencies everywhere.

Heart-Driven Leader

At his core, Chris is a family man who leads with passion. He operates on the principle that when you do what you love, “you’ll never work a day in your life

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe

The Unstoppable Profit Producer

Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

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Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

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By Mike Stromsoe

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