Ed and Ron are honored to welcome Leah Power, Executive Vice President, Strategic Operations Consultant, of the Institute of Communication Agencies, in Canada. Leah recently co-authored a study on the broken RFP process. As they write: "The RFP selection process, for all types of clients, brands and agencies, is flawed. That's why we're pushing 'to retire the RFP' from global business practice. And we've got a firm plan for what should replace it. Our QBS Agency Search Guide focuses on QBS (Qualification-Based Selection), a process that will ultimately help client organizations to buy creative services that are critical, complex, and customized." You can access this report at www.theica.ca/qbs. Join us as discuss better ways to communicate your value than the traditional price-based RFP process.