Today's guest, Mike Braun, has been in the gutter business, gutter cleaning business and now once again in the plumbing business.  Joe Crisara discusses 'The 3 Keys To Plumbing Success' with Mike and how Mike is hitting a home run with his plumbing business!

This episode of The Service MVP Podcast will not only educate you but motivate you as well to grow your service business.

This is a must listen episode!

Contact Joe Crisara Service MVP.

Podcast Episode Transcription:

So I'm 1.86 million the total sales numbers don't mean nothing to me the numbers you don't never really talk about Numbers it's all closing and I don't care if I close a $500 job or a $5000 job or a $25,000 job I wanna help a customer welcome to the service MVP podcast this is where you go to learn how to use pure motive service to create higher value to grow your results grow your results and now here is your host America's service sales coach Joe Crisara alright everybody well Welcome to the service MBB podcast and my name is Joe Coursera America's service sales coach and we are here today with one of my best friends in the plumbing industry today's subject is going to be called three keys to plumbing success and we brought with me again a dear friend somebody who has invested in his own success his name is Mike Braun he's from Minnesota he is a plumber he has had a license for 16 years Mike welcome to our podcast welcome Joe how are you my goodness I see you're a man of few words Mike but he's definitely a man of bigger action when he comes to using our system and taking it Mike why don't you go ahead and just share with the people who are listening just a little bit about kind of how you got started plumbing and then how many years you been doing this and what led you to the service part of plumbing go ahead and tell us about that absolutely Joel through high school I actually wanted to be an electrician got zapped a couple of times they said hell with this start looking at the plumbing world while I was looking at that I was doing rain gutters in the nights and weekend started when I was fifteen doing gutters and nobody ever heard of a gutter guy so I concentrated on plumbing and I started doing new construction graduated January 15th 2005 start plumbing January 17th 2005 doing new construction and remodels and then during this whole process I'm doing gutters on the nights and weekends and we just did new construction there's a lot of work it didn't matter how cold it was how hot it was you busted your balls and then the you know the economy crashed I sat on unemployment for one week and I said well this is silly I'm going to concentrate on my gutter business me and my wife really put the hammer down on that we grew to I think our Max we had 1213 guys going very fun industry to be honest I just got burnt out of dealing with drunks and drug addicts that's that industry and then after about eight years we decided to put that company on the market I was told that it's going to take a year to sell I think it was 90 days later we were close we sold the business I took a couple weeks off started I was going to go back plumbing again and then all of a sudden I end up buying a gutter cleaning company ran that for a couple of years and then I said to hell with it once I sold that I want to get back into plumbing and I didn't I was nervous to do what I was nervous of service so actually what I did is I went around the twin city metro here and interviewed with a bunch of different service shops around town and I started with one service shop I really liked the process the way they did everything I went interviewed a couple other companies and then all of a sudden I ended up committing to them that was two years and two months ago there's some things that I was fearful for but now it's fun and I'm constantly learning and educating myself and growing every da