"In a business everything is sales related everything is a sale right when you're trying to get someone to go your direction or to get on track or start an initiative or complete a training that you're putting in front of them you have to sell them first, sometimes we just want better sales for our team but we have to sell our team first and get them on board". - Danny Zatarain

In this episode of The Service MVP Podcast Danny Zatarain joins Uncle Joe to discuss - "The 3 Steps To Training Your Team".

Check out this episode of The Service MVP Podcast!  Learn how training your team reaps huge benefits.

Contact Joe Crisara Service MVP.

Podcast Episode Transcription:

In a business everything is sales related everything is a sale right when you're trying to get someone to go your direction or to get on track or start an initiative or complete a training that you're putting in front of them you have to sell them first right sometimes we just want better sales for our team but we have to sell our team first and get them on board welcome to the service MVP podcast this is where you go to learn how to use pure motive service to create higher value to grow your results grow your results and now here is your host America's service sales coach Joe Crisara welcome to the service MVP podcast and I am Joe Crisara,  America's service sales coach here again with another exciting episode and this week we are going to bring out one of my very best friends whose name is Danny Zatarain,  Danny is the person do we have taken on the initiative to lead our total immersion training program for field staff office staff and leadership Danny welcome to the podcast today thank you so much uncle Joe I really appreciate it I feel honored to be here well Danny a lot of people may not know and you're kind of hiding in plain sight you know and I know you're not a real big self-promoter like some of the bigger names that are out there but definitely we're trying to trying to encourage you to get your name out there more and this is an attempt to do that Danny why don't you tell us a little bit about how it is you got the road from where you came two leading our total immersion training and in this episode everybody Denny's going to talk about a really important subject which is 3 critical steps to training your team and so I can't wait to hear those three steps Danny much tell us about your background and how you wind up here for sure uncle Joe well listen I don't know to be just with you I never expected to be here in this place and I just want to say First off that I'm very fortunate to be able to do something that I'm so passionate about and that changes people's lives but it was a couple of years ago one of my friends has kind of reached out to me knowing I was in sales management and I've been in sales management for years kind of asking for help with their performance the sales performance of of an HVAC team right or a team that had four different divisions we did HVAC plumbing electrical and roofing and so he kind of you know called and said hey I need some help with sales you think you can help us and we went through a couple of interviews and kind of talked about what the job was all about and I will be honest with you I thought it would be a piece of cake right sells that sells everywhere is what I thought so I took on the challenge I was very excited about it and it was probably about a month in when I realized I had absolutely no idea what I was doing there was a very different kind of cells right than any other industry you know that well kudos for you for being self-aware Danny that's the biggest the first step of being able to work for our team sure absolutely 100% well and part of being self-aware right is knowing when and where to look for help so I did and I kind of took off and started taking some training programs you know s