In our second episode of Season 5, we are tapping into the 20-year expertise of Erin MacNeil, CEO & Founder of The Spa Business Coach.

Erin has been at the helm of international luxury spa brands leading teams around the world. She’s come full circle from her start in the industry as an Aesthetician to now working together with Aesthetic Practices to help transform their operations and build profitability.

Throughout her career, Erin has had a front row seat to the challenges of leading a team. Her insights are invaluable for the new Entrepreneur trying to do it all while learning to run a business and to the CEO who is constantly calibrating teams to drive operational success.

She’s helped countless Aesthetic Practices to build sustainable, profitable businesses, and in this episode, she shares several priceless tips to help you do the same:

1. The importance of creating a luxury experience in medical spas

2. Transitioning from a hands-on practitioner to a CEO mindset

3. Effective hiring, onboarding, and team management strategies

4. The significance of setting clear standards and expectations

5. Balancing generalist and specialist roles as your business grows

6. The value of continuous feedback and personal growth in leadership

We dive deep into the challenges of scaling a medical spa, with an emphasis on the need for proper systems, delegation, and a shift in mindset as the business expands. And we can’t forget investing in your team and creating a strong company culture!

Whether you're a new med spa owner or looking to take your established practice to the next level, this episode offers practical advice and strategies to help you become a more effective leader and build a thriving, profitable business.

Learn more about Erin & The Spa Business Coach

Website: https://www.thespabusinesscoach.com/

IG: https://www.instagram.com/thespabusinesscoach/

LinkedIn: https://www.linkedin.com/in/erin-macneil-spa-business-coach/