In this special episode of The Fierce Factor Podcast, I'm bringing you Part 1 of our Female Founder Forum, where I sat down with three powerhouse women in aesthetics—Lauren Grandanetti of Sunday Skin, Morgan Kraut of MK Esthetics, and Gabrielle Hudson of Onyx Medical Aesthetics—for a raw, unfiltered conversation about building loyalty programs that actually work.

We're talking about the truth behind memberships, what makes patients stay loyal, and how to design programs that build community, protect your margins, and grow recurring revenue without discounting your value.

This conversation is packed with strategy, real-world examples, and honest reflections from women who are leading 6- and 7-figure businesses while staying deeply connected to their purpose.

In Part 1, we dive into:

• Why loyalty starts with relationships, not rewards
• The balance between exclusivity and accessibility
• How to price memberships for profit and retention
• What it really means to build a brand people belong to

If you've ever questioned whether membership programs are right for your practice—or how to make them truly work—this episode is for you.

Stay tuned for Part 2 next week, where we'll unpack team alignment, selling with confidence, and scaling loyalty programs sustainably.

Resources

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

As we round the corner to the end of the year, I know how hard it can feel to stay motivated — especially when you're leading a business, a team, and a vision that never stops evolving. In this episode, I'm opening up about what it really takes to stay consistent and focused when your energy dips and motivation fades.

I'm sharing the mindset shift that changed everything for me — the one that helped me evolve from a high-achieving entrepreneur into a disciplined, impact-driven leader. These are the habits that carried me through the highs and lows of building a business and continue to ground me today.

Here's what I'll walk you through:

• Why motivation isn't the key to success — discipline is.
• My 3-step framework to rewire your brain for high performance: Learn, Apply, Repeat.
• How to quiet "idea overload" and stay focused on the actions that actually move the needle.
• What it looks like to evolve from doing the work to becoming the kind of leader who shows up — even when it's hard.

If you're ready to stop chasing motivation and start creating momentum, this episode is your invitation to do the work that changes everything.

Resources

→ Founder Forum: Building Loyalty Programs That Actually Work

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

In this episode of The Fierce Factor, I'm unpacking the truth about loyalty programs, and why so many in aesthetics are missing the mark.

We've been sold the idea that memberships and loyalty programs are the secret to patient retention. But here's the reality: most are designed backwards. They rely on discounts, lock patients in with contracts, and create operational chaos — all while eroding profit and burning out your team.

I'll share what the world's most trusted brands, think Costco, Starbucks, and Peloton, understand about loyalty that most aesthetic practices overlook. You'll learn how to design programs that make patients feel invested, not obligated… and how to turn your existing community into a movement that fuels sustainable, cash-positive growth.

If you're ready to move beyond cookie-cutter memberships and create real loyalty that lasts, you won't want to miss our upcoming free webinar, Founder Forum: Building Loyalty Programs That Actually Work, on October 29th. Join me and a panel of powerhouse female founders for 90 minutes of honest strategy and proven systems that are transforming practices across the country.

Resources

→ Founder Forum: Building Loyalty Programs That Actually Work

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

Loyalty programs are everywhere in aesthetics, but most of them are built backwards.

In this episode of The Fierce Factor Podcast, I'm pulling back the curtain on one of the industry's most misunderstood business strategies: loyalty and membership programs. While consultants and conferences love to hype memberships as the silver bullet for retention, the truth is, loyalty isn't built by locking patients in, it's earned by investing in them.

I'll share how to design loyalty programs that actually drive growth, protect margins, and inspire long-term patient relationships, not burnout or discount dependency. You'll hear how real female founders have used memberships to increase lifetime value, boost retention, and generate half a million in recurring revenue, all while staying true to their brand and team culture.

I'm also walking you through 10 key areas to audit inside your practice right now to uncover hidden revenue opportunities within your existing patient base.

If you're ready to stop guessing and start building loyalty programs that actually work, this episode is your blueprint.

Don't Miss Our Free Founder Forum!

Join me October 29th for the Founder Forum: Building Loyalty Programs That Actually Work, a live 90-minute panel featuring powerhouse female founders who have built profitable, retention-driving membership programs inside their practices.

No fluff. No product pitches. Just real strategy from women who've done the work.

Save your free seat now → Register for the Founder Forum

Listen to the episode now and get ready to rethink how loyalty really works in aesthetics.

KLC Consulting Website

Kaeli on LinkedIn

Lately, I've felt the weight of uncertainty pressing in from every direction. Maybe you have too. The world feels unsettled, people are anxious, and as leaders, we're left asking: What does this mean for my business?

In this episode of The Fierce Factor Podcast, I'm opening up about the "elephant in the room"—the fear and doubt so many of us are facing—and I'm sharing the five strategies I'm leaning into to lead KLC through these times of external friction. From thinking bigger than my current circumstances, to upgrading my inner circle, to reframing obstacles as opportunities, I'll walk you through the practices that are helping me anchor to my purpose and keep moving forward with courage.

That's why I want to share with you our Retail Sales Playbook for Aesthetic & Wellness Medical Practices. It's not a theoretical guide. It's 24 pages of the exact frameworks, conversation starters, SMS templates, and tracking tools I've used with high-performing practices to make retail feel like patient care instead of sales.

If you've been feeling the uneasiness of these times but know deep down you're being called to something greater, this episode is your reminder that adversity can be the very thing that propels you into your next level of growth.

Resources

→ Download the Retail Sales Playbook

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

As we head into the final quarter of 2025, it's worth the reminder that the decisions you make now will directly shape your results in 2026. With economic headwinds, from tariff-related inflation to tighter financial conditions, leaders in aesthetics and wellness must double down on smart strategy, not distraction.

In this episode of The Fierce Factor Podcast, Kaeli shares why retail is one of the most underutilized yet powerful revenue streams for aesthetic practices. You'll hear:

• How retail can create predictable, high-margin income—even in uncertain times
• The three most effective retail business models (and how to implement them)
• Why professional skincare recommendations aren't "selling", they're ethical care
• Practical tools to empower your team to confidently grow skincare sales
• The hidden dangers of over-diversifying product lines and how to simplify for profit

If you've ever wondered how to generate income that doesn't require more of your time, this conversation will be your roadmap. It's time to stop leaving revenue on the shelf and start turning skincare into one of your most profitable, retention-driving assets.

Ready to take this deeper? Join me inside the Fierce Factor Society for live coaching, premium resources, and this quarter's insider masterclass, "Create an Experience to Increase Retention and Referrals." Visit klcconsultants.com/fiercefactorsociety or DM me "Society" on Instagram to get instant access.

Resources

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

As a founder who's been in business for over a decade, with a business degree, a passion for purpose-driven growth, and plenty of lessons from the school of hard knocks, I've learned something critical: entrepreneurship is the game of no finish lines.

In this episode, I'm pulling back the curtain on what it really feels like to scale a service-based business when you are the product. From the constant cycle of solving one challenge only to meet the next, to the energy-draining "owner-as-the-product" dilemma, I want to talk about the part of scaling no one tells you about, and how to finally break free from it.

I share my own journey of building KLC into an 8-figure business without sacrificing purpose, fulfillment, or my sanity. Along the way, I unpack three lessons that have shaped my growth as a leader:

• Get better before you get bigger
• Capacity trumps capability
• The buck always stops with you

If you've been wrestling with the tension between growing your company and still having a life, this conversation will remind you that you're not doing it wrong, you're just ready for a new framework: the life-first business model.

Last Chance to Secure the ALT Bestie Bundle!

Today is your last chance to grab the exclusive Bestie Bundle for ALT Experience, April 16–18 in Newport Beach, CA.

Come with your bestie, grow together, and lock in your savings before the doors close tonight. After this, the bundle is gone for good! Get the link at klcconsultants.com/altbesties or DM me "besties" on IG.

Resources

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

KLC Consulting Website

Kaeli on LinkedIn

Tired of attracting the wrong clients? In this powerful episode, join me and special guest, Meg Fox, PA-C, MS, for a deep dive into the art of client attraction. We're redefining marketing as the act of attracting your ideal clients, your "unicorns", who will respect your process and align with your values.

Discover how to shift from a transactional to a relational business model by putting culture over everything. Meg shares her unique strategies for using empowered language and intentionality to create a business that is a "magnet" for the right people. You'll also walk away with the Law of Reciprocity and the profound truth that your business is a mirror, reflecting the energy and mindset you put out.

Tune in to learn how to build a business that effortlessly attracts the clients you genuinely want to work with.

Thinking about purchasing your ticket for ALT 2026?

Our 3-day in-person experience for ambitious women in aesthetics and wellness is happening next spring. But if there's one thing we know, it's that success is more sustainable when you aren't going it alone. So, mark your calendar for Monday, September 22 when because the Injectorpreneur Bestie Bundle is happening.

Register for ALT with your bestie and you'll each save $250—because growth is better when it's shared. This is your chance to step away from the chaos, gain clarity, and reconnect with the leader you want to be (with your BFF by your side).

Let us know your bestie at klcconsultants.com/altbesties to get early access when the offer goes live.

Resources

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.
• Subscribe to The Blueprint: Weekly insights for founders building magnetic, trusted, and wildly profitable brands.

KLC Consulting Website

Kaeli on LinkedIn

This week, I'm pulling back the curtain on the realities of starting and scaling a medical aesthetics practice. Fresh off the heels of my five-day SPARK Sprint intensive, I'm sharing insights from hundreds of conversations I've had with female entrepreneurs navigating today's shifting landscape, private equity roll-ups, increased restrictions, and the pressure of a contracting economy.

I'll talk about why exceptional clinical skills alone aren't enough to guarantee business success and break down the hidden costs, time commitments, and mindset shifts required to truly thrive as an owner. From proof of concept and financial planning to leadership, team building, and the art of resilience, I'll walk you through the unglamorous but necessary steps behind creating a sustainable and profitable practice.

Whether you're dreaming about launching your own business or reevaluating if now is the right time, this episode will give you clarity on the trade-offs, the opportunities, and the mindset you'll need to lead with confidence.

Thinking about purchasing your ticket for ALT 2026?

Our 3-day in-person experience for ambitious women in aesthetics and wellness is happening next spring. But if there's one thing we know, it's that success is more sustainable when you aren't going it alone. So, mark your calendar for Monday, September 22 when because the Injectorpreneur Bestie Bundle is happening.

Register for ALT with your bestie and you'll each save $250—because growth is better when it's shared. This is your chance to step away from the chaos, gain clarity, and reconnect with the leader you want to be (with your BFF by your side).

Let us know your bestie at klcconsultants.com/altbesties to get early access when the offer goes live.

Resources

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

● Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

● Subscribe to The Blueprint: Weekly insights for founders building magnetic, trusted, and wildly profitable brands.

Tune in to hear what it really takes to build a business that aligns with your vision, and why the journey, though challenging, is one of the most rewarding you'll ever take.

KLC Consulting Website

Kaeli on LinkedIn

This week on The Fierce Factor, I'm bringing you something special, a replay of a conversation where I was invited as a guest on FACEit with Dr. G. This episode is packed with raw and honest insight into what it really takes to grow and sustain a thriving business in the aesthetics and wellness industry.

We dive into the realities of entrepreneurship—the pressure, the pivots, and the power of leaning into your unique leadership style. I share my personal journey, the lessons I've learned working with hundreds of female founders, and the strategies that continue to help women build businesses that don't just look successful from the outside but actually feel sustainable and life-giving.

If you've ever felt the tension between chasing growth and creating space for yourself, this episode is for you. Tune in and take away practical wisdom you can apply immediately to your own business and leadership.

Resources

→ Listen to FACEit with Dr. G

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.
• Subscribe to The Blueprint: Weekly insights for founders building magnetic, trusted, and wildly profitable brands.

KLC Consulting Website

Kaeli on LinkedIn