For The Record

Episode 96: The Power of Partnership: The DrippyNurseJess Story with Jessica Harper, RN and Ken Harper


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This week we welcome power couple and dynamic duo, Jessica Harper, RN and Ken Harper, the innovative forces behind DrippyNurseJess Med Boutique in Gilroy, California. Their remarkable journey from pandemic-induced burnout to med spa success is a testament to how authenticity, a strategic vision, and unwavering partnership can transform a desire for change into a thriving aesthetic practice.

At the height of the pandemic, Jessica found herself at a crossroads. As the Plastic Surgery Services Lead at Kaiser in Silicon Valley—ground zero for early COVID-19 cases—burnout led her to explore alternative paths in healthcare. What began as a venture into mobile IV therapy quickly evolved into something much bigger, thanks to the entrepreneurial vision she shared with her husband Ken, a seasoned digital marketing expert. Together, they have gone all in on their shared goal to create a thriving business and lasting legacy in Gilroy.

Ken flexed his marketing muscle early on with the brand DrippyNurseJess, a bold departure and memorable moniker for her new IV practice! Ken's brand-building expertise shaped this distinctive identity with intention: "We're not going to sell IV therapy," he explained. "We're going to sell your story and build a brand." And as she's branched into injectables, Jessica's DNJ brand is thriving!

Jessica's own experiences with dramatic weight loss and self-proclaimed imposter syndrome fuel her mission to create an environment that is accessible to all and a place that every client can feel like they belong.

Several fundamental principles drive their growing practice:

  • Authentic Patient Connections: Drawing from Jessica's surgical background to create meaningful relationships
    • Strategic Industry Presence: Regular conference attendance and relationship building with key opinion leaders
      • Team Synergy: Clear role division between clinical expertise and business strategy
        • Inclusive Environment: Creating a welcoming space for all clients, regardless of experience with aesthetics
          • Forward-Thinking Approach: Staying ahead of industry regulations and changes including Jessica's pursuit of her BSN to NP!
          • The Harper's also shared several practical insights for aspiring med spa owners who are trying to build their clinical expertise while also building their business:

            • Invest time in building genuine industry relationships. You will need them as you continue on your journey.
              • Maintain authenticity in both branding and patient care.
                • Balance clinical excellence with sound business practices - find a partner who can help if you don't have both skills.
                  • Create an environment where clients feel welcome & deliver great results. If you do, word of mouth will grow your practice by leaps and bounds!

                  • The Harpers exemplify how combining clinical expertise with marketing savvy creates a formula for success. Their story reminds us that with the right partner, you can take on the world and win!

                    Connect with Jessica, Ken & DrippyNurseJess

                    Jessica: @drippynursejess

                    Ken: @kenharpersocialmedia

                    Website: drippynursejess.com


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                    For The RecordBy Tiphany Hall, PhD

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