The Taxis and Private Hire Vehicles (Disabled Persons) Act 2022, is a new piece of legislation that has amended the Equality Act 2010. It will place duties on taxi drivers and PHV drivers and operators, so that any disabled person has specific rights and protections to be transported and receive assistance without being charged extra. This will also ensure that visually impaired passengers will be assisted by drivers to help them identify or find the vehicle. The act was introduced by Jeremy Wright MP and he provides insight into how this act may impact you.

Blanche Shackleton is from the charity Guide Dogs and she tells us about their new app, which will enable guide dog owners to report any access issues. This is inclusive of taxis, indoor establishments and other places. And we hear about a new kind of AI technology, that is currently in development, which could provide make-up wearers with assurance and confidence.

Presenter: Peter White

Website image description: a visually impaired man is holding his smart phone up to his ear, presumably to hear the voice over function. He is wearing a white T-shirt, he has dark hair and beard and appears to be closing his eyes.