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Established in 2004 by two friends, Elliot Lee has grown to become one of the most trusted Estate Agency brands in North West London and have recently won an award as one of the most innovative agents in the UK. They have previously used systems like Vebra and VTUK but decided to drop all of their other systems and go all in on running the business through Lifesycle. In this episode we talk with James Burgess, their Sales Director about the challenges and the rewards of their journey so far and if Lifesycle lives up to its billing as the most powerful estate agency software in the world.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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What if a highly successful agent running a multi branch agency as MD, decided that the money being spent on traditional touting and advertising was not worth it and decided to open up on his own and never do any of that but instead only invest in modern methods? It would be in interesting experiment right? Well, Ian MacBeth has done just that and in this episode we find out what happened.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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On this episode of Mark, Rob & Rum, we discuss how to motivate your team and unlock their true purpose in your business and the lessons we have learnt from both the employee and employer side of the business.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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When the first lockdown hit, online valuations became a thing but for most, they quickly disappeared. In this episode Michelle Gallagher from JDG walks us through how she now conducts most of her valuations online, is still winning as many as ever and remains the market leader.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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In 2017 Ben Roberts from Keystone Estate Agents saw no possible way of charging any more than he was currently charging for his Estate Agency services, the idea of increasing his fees was ludicrous as 'thing were different in his area'. Four years later and his fees are significantly higher and he has more business. How??
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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In this episode Mark holds a live coaching session with an agent that is specifically suffering from agents over valuing and under cutting them on fees.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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How an agent has gone through the process of digital transformation. Mark Burgess speaks with Andrew Sharpe, who came through the traditional learnings of being a Countrywide agent, before running a small independent agency. Andrew has won awards for innovation and in this episode they discuss his journey of digital transformation.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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On this episode of Mark, Rob & Rum, we discuss property portals and the benefits for both agent and consumer.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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Michael Poole Estate Agents was formed in 1994 and now operates from 9 branches across Teesside, selling 200 properties every month. Sworn in as a Justice of the Peace for Cleveland Commission Area in 1998, currently Bench Chairman for Cleveland Magistrates Court and appointed as Vice Lord-Lieutenant of County Durham in 2021. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
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Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 14 where Mark meets David Marquet, Bestselling Author, International Top Ranked Keynoter, and former captain of the US submarine. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make decisions and to know why they are doing it.
This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/
EAX 11 Ticket - Book Here
From the publisher's feed
This is the podcast for estate agency owners ready to challenge the status quo.
Hosted by Mark Burgess (CEO of Iceberg Digital, featured in Forbes, Sky, and global stages) and Rob Brady…
Whether you’ve been in the industry for years or are questioning the traditional model, this show is for you.
Every episode brings sharp insights from top-performing agents, entrepreneurs, and innovative business leaders. No fluff. No filler. Just straight-talking, actionable ideas on leadership, marketing, performance, mindset and transformation.
Recognised as the UK’s No.1 estate agency podcast and ranked globally in the top business shows, Estate Agency X is delivered to over 55,000 listeners each episode, leaders who don’t follow trends, they set them.
If you believe estate agency can be more purposeful, modern, and human, start here.

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