Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

Exploring Lean Manufacturing Principles: A Conversation with Norman Bodek*


Listen Later

Author & President of PCS Press

Remastered June 2021 (the best I could do with a 2006 recording)

Show notes: HTTP://www.leanblog.org/1 

Here is my first LeanBlog Podcast, featuring author and consultant Norman Bodek, President of PCS Press.

I have to give credit for the idea to Norman, as he approached me about doing a series of audio interviews as a follow up to and continuation of our Q&A that I posted here on the blog earlier this year. I'll take credit for turning it into a Podcast, something that I plan on making a regular feature, every month or so. There will be additional conversations with Norman and I also plan on interviewing other lean leaders and innovators.

Visit the main page for all episodes and information about how to subscribe.

LeanBlog Podcast #1 Show Notes and Timeline:
  • Introduction to the Podcast (until 2:22)
  • The difference between kaizen and kaizen events, early history of bringing the kaizen blitz (“kaikaku”) to America (starting at 3:18)
  • Early development of employee suggestion systems (4:18)
  • Difference between suggestion systems and “cost savings systems” (5:00)
  • How Toyota started their suggestion system of “small, little ideas” (5:26)
  • There is a point where the audio is poor, Norman says at 6:00, “…ideas per employee per year, one per month, one per month implemented idea per employee. So, that represented millions of ideas. In fact, I published a book once…”
  • Norman mentions an early book, 40 Years, 20 Million Ideas: The Toyota Suggestion System, now out of print, but available used through amazon.com, albeit at a rare book price. Then, the audio improves again.
  • How do you “manage 1800 ideas” per month? (6:40)
  • Norman's experiences with Gulfstream and employee suggestions (8:30)
  • How kaizen is not a bureaucratic system (10:40)
  • What are the proper incentives for employee suggestions? (11:40)
  • What are the two pillars of TPS? (13:05)
  • How do you “keep score” with employee suggestions? (14:15)
  • How do you balance between kaizen and standard work? (14:40)
  • What is your role as a supervisor with employee suggestions? (15:40 and 22:30)
  • How has Toyota changed their suggestion system over time? (16:50)
  • Why giving $20 an idea was a problem (18:15)
  • Proof that Toyota sometimes makes mistakes – but improves! (18:50)
  • Focusing on “implementations” as opposed to “suggestions” (21:05)
  • What happens when you criticize a suggestion? (23:00)

    Here is a blog entry that Norman wrote about the podcast, with additional thoughts:

    “Mark Graban interviewed me this past week for his first Podcast.  We talk about my discovery of Quick and Easy Kaizen, how it was the heart of the Toyota system – getting all employees involved in continuous improvement.  The puzzle to me is why every company doesn't add this most valuable process to their management lexicon.  We say that “People are our most valuable asset.” but we do very little to develop that asset to its fullest.   

    China does represent short-term labor savings but in the long term we are giving away our companies to them.   This week I was watching parts of the  Tour de France bicycle race on television and saw one of the leaders on a Giant bike.

    At one time over fifteen years ago, Schwinn was probably America's leading bicycle company.  They went to Taiwan to manufacture their bikes to take advantage of the low labor cost.  The company in Taiwan was Giant.  Initially, Schwinn wanted to reduce their assembly costs but Giant convinced them to also save money on engineering and every other phase of manufacturing and design.  After ten years or so when the initial contract was over, Giant told Schwinn, “We don't need you anymore.  We know how to make great bikes, you taught us how.”  All we have to do is learn how to market the bikes.  “Shortly, thereafter Schwinn went bankrupt and sold their “name,” to another American company.

    Unfortunately, we are great in short term thinking.  Toyota recognizes the threat from China but they are building more and more automobiles in America.  If they can do it why can't other American companies do it?  To me, the only difference in Toyota and American manufacturers is that Toyota develops their people and the best way to develop people is from their own creative ideas.

    Please do listen to the podcast…

    And give me some feedback,

    Thank you”

    Here is an amazon.com link to Norman Bodek's Books.

    My announcer is my old friend, Steve Sholtes, a musician from Michigan.

    ...more
    View all episodesView all episodes
    Download on the App Store

    Lean Blog Interviews - Healthcare, Manufacturing, Business, and LeadershipBy Mark Graban

    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    46 ratings


    More shows like Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

    View all
    Coaching for Leaders by Dave Stachowiak

    Coaching for Leaders

    1,466 Listeners

    The Learning Leader Show With Ryan Hawk by Ryan Hawk

    The Learning Leader Show With Ryan Hawk

    1,314 Listeners

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

    196 Listeners

    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    1,830 Listeners

    Lean Blog Audio by Mark Graban

    Lean Blog Audio

    15 Listeners

    KaiNexus: Continuous Improvement, Leadership, and More by KaiNexus

    KaiNexus: Continuous Improvement, Leadership, and More

    27 Listeners

    The Diary Of A CEO with Steven Bartlett by DOAC

    The Diary Of A CEO with Steven Bartlett

    8,854 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,172 Listeners

    WLEI - Lean Enterprise Institute’s Podcast by Lean Enterprise Institute

    WLEI - Lean Enterprise Institute’s Podcast

    21 Listeners

    Lean Coffee Talk (formerly known as Lean Whiskey) by Mark Graban & Jamie Flinchbaugh

    Lean Coffee Talk (formerly known as Lean Whiskey)

    10 Listeners

    A Bit of Optimism by Simon Sinek

    A Bit of Optimism

    2,150 Listeners

    My Favorite Mistake: Business Lessons from Failures and Success by Mark Graban

    My Favorite Mistake: Business Lessons from Failures and Success

    39 Listeners

    The Lean Solutions Podcast by Patrick Adams

    The Lean Solutions Podcast

    19 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    666 Listeners

    Huberman Lab by Scicomm Media

    Huberman Lab

    29,196 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    158 Listeners

    Dare to Lead with Brené Brown by Vox Media Podcast Network

    Dare to Lead with Brené Brown

    330 Listeners

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders by Katie Anderson

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

    27 Listeners