Stellar Housing Solutions is a mid-term rental company based in New Jersey with 13 active MTRs & 3 managing partners: James Hwang, Frank Louvis and Denis Um. This team has very impressive Furnished Finder guest communication tips we will discuss today including 1) preferred photo order 2) multiple users managing one account 3) well designed message templates & 4) unique video walkthroughs including interior of cabinets & QR codes. 

0:00 Intro- Welcome to The Landlord Diaries

2:45 Stellar Housing Solutions stats

3:30 6 signed leases before furnishing is complete!

7:10 The value of marketing multiple listings in one area

8:15 The creation of Stellar Housing Solutions

10:35 13 mid term rentals and growing

11:40 1, 2 & 3 bedrooms fully booked

14:10 3 bedrooms are often occupied by 1-2 travelers 

17:30 Golden Tip: Start marketing your property early on Furnished Finder

18:15 Marketing your photos & top amenities properly

24:45 Round table discussion about photo order

32:00 Unique video walkthroughs including interior of cabinets & QR codes

44:50 Multiple users managing one Furnished Finder account

46:45 Tip for managing your Tenant Leads on Furnished Finder

47:30 Furnished Finder message response preferences

49:20 The 3 co-founder roles of Stellar Housing Solutions

50:55 Stellar Housing Solutions is a perfect 3 circle venn diagram 

53:15 Are you the lone ranger on your MTRs? Catch these tips

58:40 Streamline your MTR business w/ KeyCheck’s MTR tools

1:00:30 Stellar’s impressive use of Furnished Finder message templates

1:04:30 Stellar’s application process starts w/ the very first message

1:07:00 Do your guests compliment your communication style?

Stellar Housing Solutions on Furnished Finder:

https://www.furnishedfinder.com/members/profile?u=James_Hwang

Stellar Video Walkthroughs:

https://www.youtube.com/watch?v=D3hjSIcDq5U

https://stellarhousingsolutions.com/help/ge-4-8-cu-ft-all-in-one-washer-dryer

The Landlord Diaries is brought to you by Furnished Finder, where you can list your property for one low price and pay zero booking fees.