Change Signal

Finding The Real Constraint: Dan Heath


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Why does nobody care about your billion-dollar vision, what can Chick-fil-A teach you about bottlenecks, and how does fixing one problem always create another?

Dan Heath drops some astute and provocative truths about change leadership that'll make you rethink and reset your approach to change. First up: your carefully crafted corporate vision probably sucks because it's all about hitting numbers instead of serving real people.

Heath's blunt takedown of “corporate visions” is just a warm-up. He reveals how the theory of constraints can reset your change strategy by focusing obsessively on the single biggest bottleneck … and he tells a great story about Chick-Fil-a to make the point

Here's the bad and the good news: solving constraints is like organizational whack-a-mole. Fix one bottleneck and another pops up somewhere else. And that gives your change process focus. 

This isn't your typical transformation advice – it's provocative, practical, and grounded in real stories that'll change how you think about leverage points. Heath challenges the sacred cows of change leadership with insights you won't hear anywhere else.

Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change, transformation, and growth.

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Change SignalBy Michael Bungay Stanier

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