RESTAURANT STRATEGY

First, Last, Best, Most, Only


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#61 - First, Last, Best, Most, Only

On last week's episode we began discussing the idea of Positioning... a key concept that marketers use to introduce consumers to a new idea or product. On today's episode we're going to build on that by exploring these 5 words: First, Last, Best, Most, Only.

What do they have in common? They're words used to position a brand at the edges. It's about going to the extremes, and the key to its success is that only one brand can claim a given word. In many ways, it's about exclusivity. There can be only one Harvard, only one Corvette, only one Alinea. It immediately sets a company apart within their particular category.

Think of how marketers use these words either explicitly or implicitly in their communications.

    • The iPhone was the FIRST device of its kind, ushering in a new era for devices we came to refer to as smartphones.
    • 2018 was the LAST time you could see Elton John play live, as he traveled the world on his farewell tour.
    • Southwest Airlines is consistently rated BEST in customer service. 
    • Facebook has the MOST users of any social network.
    • HBO is the ONLY place where you can see "Game of Thrones."
    • By identifying which of these positions you can adopt (or which ones you already own), you can identify key ways to attract new audiences.

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      RESTAURANT STRATEGYBy Chip Klose

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