What if some problems aren’t meant to be solved head-on—and others should’ve been prevented long before they became emergencies? Berthold Gunster, author of Flip Thinking: The Life-Changing Art of Turning Problems into Opportunities, and Dan Heath, author of Upstream: The Quest to Solve Problems Before They Happen, offer two smart ways to rethink the messes we usually meet too late. Together, they make a pretty compelling case for changing not just how we solve problems, but how we see them.

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