As we face uncertain economic conditions, many of Lappin180's clients find themselves discussing rate increases with clients. It can be an awkward and daunting interaction, informing your client of a rate increase knowing that they might be slashing budgets, downsizing, or placing new projects on hold. In the end, you can only control the controllables - your mindset and how you approach the conversation. In this episode, Dan and Pam discuss four tactical areas where detachment will help you perform in the clutch.