Jeff Hancher is a USA Today bestselling author, executive coach, and veteran. With over two decades of leadership experience in Fortune 500 companies and successful entrepreneurial ventures, Jeff founded Jeff Hancher Enterprises to help leaders unlock their full potential. His coaching focuses on developing high-trust cultures through clear communication, honest feedback, and emotional intelligence. Known for his “firm feedback with heart” philosophy, Jeff empowers leaders and sales professionals to grow their influence and drive lasting results.

SHOW SUMMARY

In this episode of Selling from the Heart, Larry Levine and Darrell Amy are joined by Jeff Hancher, bestselling author and executive coach. Jeff introduces a practical leadership framework built on three pillars: clear expectations, regular feedback, and meaningful accountability. The conversation explores how leaders can build trust without being soft and hold people accountable without being harsh. Jeff’s insights are packed with real-world examples—from sales management to team dynamics—and his firm-yet-empathetic approach serves as a roadmap for leaders who want to inspire, not just instruct.
 

KEY TAKEAWAYS

• Authenticity builds influence—whether in sales or leadership.
• Selling from the heart means understanding and empathizing with motives, not just pushing products.
• High-performing teams thrive on trust, which is built through consistency and clarity.
• Accountability begins with clear expectations and consistent, caring feedback.
• The most respected leaders are those their teams don’t want to disappoint.
• Pre-call preparation often matters more than pitch delivery.
• Emotional intelligence transforms tough conversations into growth moments.

HIGHLIGHT QUOTES

The goal is not to be a boss people report to. The goal is to be a leader that people don’t want to let down.

Firm feedback in a fragile world must be delivered in a loving, caring way—iron fist, velvet glove.

Sometimes, putting more time into pre-call planning than delivering your pitch is where we need to spend our time.

We can literally help people reach their fullest potential—and the hard conversations will be returned with ‘thank you.’

📌 FOLLOW THE CONVERSATION

Connect with Jeff Hancher:

➡️Jeff's LinkedIn: https://www.linkedin.com/in/jeff-hancher/
 

Learn more about Darrell and Larry:  

➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

➡️Website: https://www.sellingfromtheheart.net
 

ADDITIONAL RESOURCES

Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!

Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  

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