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In this powerhouse episode of To The Point Home Services, Chris and Chad Peterman welcome John Bowman, President of F.F. Hitchcock — a multi-generational Connecticut-based service business that has evolved from a general store in 1870 to a $20M+ home services juggernaut. 💥
We dive deep into how John helped transform a legacy company through bold branding, exceptional leadership, and a strong service-first mindset. From scaling residential services to creative marketing and navigating the family business dynamic, this episode is packed with gold.
🎯 Key Takeaways:
⏱️ Timecodes:
00:00 - Intro & Purdue vs UConn rivalry
03:00 - John’s early days and RYNOx connection
07:00 - Company origin: 1870 to present
10:00 - Pivoting during the 2008 crash
13:00 - Working with family & leadership transition
20:00 - Residential vs. Commercial: The strategy shift
26:00 - Key lessons from RYNOx and the power of relationships
33:00 - Marketing wins: Pranks, social media, and upside-down booths
42:00 - Adding e-commerce to the HVAC experience
47:00 - Building internal leaders and delegating for scale
52:00 - Final thoughts and Chad's takeaways
Connect With John!
Website: https://ffhitchcock.com/
Instagram: https://www.instagram.com/ffhitchcock/
Facebook: https://www.facebook.com/hitchcockoil/
LinkedIn: https://www.linkedin.com/company/f-f-hitchcock-co-inc-/
https://www.linkedin.com/in/johnpatrickbowman/
📣 Like what you hear? ✅ Subscribe to the channel
💬 Drop your favorite takeaway in the comments
🔗 Share this episode with someone in the trades
🔔 Hit the bell to get notified of future episodes!
4.9
209209 ratings
In this powerhouse episode of To The Point Home Services, Chris and Chad Peterman welcome John Bowman, President of F.F. Hitchcock — a multi-generational Connecticut-based service business that has evolved from a general store in 1870 to a $20M+ home services juggernaut. 💥
We dive deep into how John helped transform a legacy company through bold branding, exceptional leadership, and a strong service-first mindset. From scaling residential services to creative marketing and navigating the family business dynamic, this episode is packed with gold.
🎯 Key Takeaways:
⏱️ Timecodes:
00:00 - Intro & Purdue vs UConn rivalry
03:00 - John’s early days and RYNOx connection
07:00 - Company origin: 1870 to present
10:00 - Pivoting during the 2008 crash
13:00 - Working with family & leadership transition
20:00 - Residential vs. Commercial: The strategy shift
26:00 - Key lessons from RYNOx and the power of relationships
33:00 - Marketing wins: Pranks, social media, and upside-down booths
42:00 - Adding e-commerce to the HVAC experience
47:00 - Building internal leaders and delegating for scale
52:00 - Final thoughts and Chad's takeaways
Connect With John!
Website: https://ffhitchcock.com/
Instagram: https://www.instagram.com/ffhitchcock/
Facebook: https://www.facebook.com/hitchcockoil/
LinkedIn: https://www.linkedin.com/company/f-f-hitchcock-co-inc-/
https://www.linkedin.com/in/johnpatrickbowman/
📣 Like what you hear? ✅ Subscribe to the channel
💬 Drop your favorite takeaway in the comments
🔗 Share this episode with someone in the trades
🔔 Hit the bell to get notified of future episodes!
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